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A Slack bot that assists in managing incident response and post mortem logging.

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IncidentBot

A Slack bot that assists in managing incident response and post mortem logging.

Setup

Clone this repo.

Go to your Custom Integrations page for your Slack instance and set up a new Bot integration. Copy the API token and save for later.

If running locally, copy .env-sample to .env and add your Slack API token to the .env file.

You can also set the environment variables listed in the .env file on your host directly.

If running on a hosted service such as Heroku, you can set the Config Variables on your apps Settings page.

Run

Run npm install if you have just cloned the repo for the first time, to install the required dependencies.

Run npm start to start IncidentBot.

Usage

The bot will now join your Slack instance if you specified the correct API token. You can invite the bot to whatever channel you want it to be present in.

IncidentBot understands the following commands:

  • .help - The below listed commands.
  • .start [TITLE] - Start logging a new incident.
  • .resolve - Resolve an ongoing incident and see the chat log since it started.
  • .history - View a log in snippet format since the incident started.
  • .point - Assign yourself as the point person of the ongoing incident.
  • .status - View ongoing incidents.

Quick Deploy

You can quickly run IncidentBot via Heroku. Clicking this button will take you to Heroku, where you will be able to enter your Slack API token and launch the bot on a single worker dyno.

Deploy

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A Slack bot that assists in managing incident response and post mortem logging.

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