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Unexplained Decryption failure due to "Unable to decrypt attachment: Mismatched SHA-256 digest" #28312

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Tracked by #245
richvdh opened this issue Oct 28, 2024 · 0 comments
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A-E2EE A-Media O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-UISI Unable to decrypt errors

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@richvdh
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richvdh commented Oct 28, 2024

A user reported a decryption failure on a message containing an image.

The logs contain no megolm decryption failure, but they do have:

2024-10-21T09:53:11.961Z E Unable to decrypt attachment:  Mismatched SHA-256 digest
./node_modules/matrix-encrypt-attachment/lib/browser-encrypt-attachment.js/</<[1]</decryptAttachment/</<@https://develop.element.io/bundles/08f5e67c245583e16087/7530.js:41217:31
step@https://develop.element.io/bundles/08f5e67c245583e16087/7530.js:41152:23
./node_modules/matrix-encrypt-attachment/lib/browser-encrypt-attachment.js/</<[1]</__generator</verb/<@https://develop.element.io/bundles/08f5e67c245583e16087/7530.js:41133:53
fulfilled@https://develop.element.io/bundles/08f5e67c245583e16087/7530.js:41124:58

I am at a loss to explain why the digest would be a mismatch.

The logs are unhelpful; they lack key information such as:

@richvdh richvdh added T-Defect S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-E2EE A-Media Z-UISI Unable to decrypt errors O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Oct 28, 2024
@dosubot dosubot bot added the S-Minor Impairs non-critical functionality or suitable workarounds exist label Oct 28, 2024
@MidhunSureshR MidhunSureshR removed the S-Minor Impairs non-critical functionality or suitable workarounds exist label Nov 15, 2024
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Labels
A-E2EE A-Media O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-UISI Unable to decrypt errors
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