You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
As a user who has opened a private room in a preview (e.g. via a link)
I want to be aware that I may not be able to join this room
So that I would not think it is a technical error; and spend time on solving it
This is not a problem that is directly related to requesting access to a room; it is one that already exists and caused by the fact that the join rules of a private room are not accessible to a user that has no membership with the room. This could be a room which requires an invite (e.g. the user can't join anyway) but it also could be a restricted room (accessible to space members) in which case the user may be able to join. Theoretically, it could be also a knock room, but for not increasing the confusion further, Element clients currently will prevent creating private room with knock.
As there may be potentially a case where user can join, we are optimistically currently showing a button to do that. This will continue to be so but we will make 2 UI adjustments to set the expectations more clearly:
Tell to the user that - e.g. "This looks to be a private room, and you either may need an invite or be part of a space"
When joining fails, show a user-friendly error message to make it clear that this was not a temporary technical fault or bug - e.g. "Unable to join the room. It seems like this room requires an invite or that you’re a member of a space"
The designs and exact copy are TODO.
Acceptance criteria
The user understands that joining may fail and the reasons for it.
Size estimate
None
Dependencies
None
Out of scope
Nothing
Open questions
The content you are editing has changed. Please copy your edits and refresh the page.
mxandreas
changed the title
[Story] Set users expectations better when previewing a private room
[Story] Set user's expectations better when previewing a private room
Oct 17, 2024
Description
This is not a problem that is directly related to requesting access to a room; it is one that already exists and caused by the fact that the join rules of a private room are not accessible to a user that has no membership with the room. This could be a room which requires an invite (e.g. the user can't join anyway) but it also could be a restricted room (accessible to space members) in which case the user may be able to join. Theoretically, it could be also a knock room, but for not increasing the confusion further, Element clients currently will prevent creating private room with knock.
As there may be potentially a case where user can join, we are optimistically currently showing a button to do that. This will continue to be so but we will make 2 UI adjustments to set the expectations more clearly:
The designs and exact copy are TODO.
Acceptance criteria
Size estimate
None
Dependencies
Out of scope
Open questions
Questions
Subtasks
Android
iOS
Rust
Other
The text was updated successfully, but these errors were encountered: