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Voice message: message is being recorded but after clicking send it disappears #7326

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doubleloop opened this issue Feb 1, 2023 · 0 comments · Fixed by #7351
Closed

Voice message: message is being recorded but after clicking send it disappears #7326

doubleloop opened this issue Feb 1, 2023 · 0 comments · Fixed by #7351
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A-Voice-Messages O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@doubleloop
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Steps to reproduce

I start recording message short after sending previous one (it often happens when you are recording something longer then 2 minutes so you need to split). I am pretty confident that if you time it correctly it is 100% reproducible.

Below are 2 captured reproductions (on first clip the second voice message is missing after I click send):

bug1.mp4
bug2.mp4

Outcome

What did you expect?

Recorded message should not disappear!

What happened instead?

Either message was quietly discarded or it have not ben recorded at all. Either scenario is terrible.
If the message was recorded but it failed to be sent, it should remain locally on the timeline with buttons "resend" and maybe also "discard". If it was not recorded at all, user should not be shown recording indicator.

To be honest, after you record 2 minutes of significant message and this occur, the moment you realize you need to rerecord whole message again is the moment you want to really stop using element and switch to whatsapp. It is also very easy to not notice that single message out of serious of messages was not sent.

Your phone model

iPhoneX

Operating system version

16.2

Application version

1.9.15

Homeserver

matrix.org

Will you send logs?

Yes

@doubleloop doubleloop added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Feb 1, 2023
@pixlwave pixlwave added A-Voice-Messages S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely labels Feb 7, 2023
@nimau nimau self-assigned this Feb 8, 2023
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Labels
A-Voice-Messages O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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3 participants