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Notification Service Extension is not suspended whereas the session is signed out remotely #3718

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giomfo opened this issue Oct 2, 2020 · 2 comments
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T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Blocked

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@giomfo
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giomfo commented Oct 2, 2020

Element iOS v1.0.14

To reproduce:
1- Connect your account on 2 devices, at least on one iOS device
2- Enable the notifications on both devices, and turn on the option "Show decrypted content" on iOS device(s)
3- Test the push notifications -> Messages are displayed decrypted on iOS device: OK
4- Sign out the iOS session from the second device
3- Test the push notifications -> Messages are displayed on the signed out iOS device: NOK
A new notification is notified at each message. The content is not displayed, but the room name is displayed.

@giomfo giomfo added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Oct 2, 2020
@manuroe manuroe added this to the Sprint 32 milestone Oct 5, 2020
@Logicwax
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Logicwax commented Nov 17, 2020

This is driving me nuts, I can't see who is messaging me anymore or what rooms I'm getting messages from anymore. It just doesn't decrypt the message content. Is there any work around for this?

Edit: I just fixed this by turning off PIN and FaceID. Now my push messages are all decrypted now.

@manuroe
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manuroe commented Dec 11, 2020

We cannot do nothing on client side. The session is logged out. Its access token is invalidated.
Let's try to fix from the server side: matrix-org/synapse#8925.

@manuroe manuroe removed this from the Sprint - Element 1.1.3 milestone Dec 11, 2020
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T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Blocked
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