diff --git a/CHANGES.rst b/CHANGES.rst
index 2500123b52..4a1ba037e4 100644
--- a/CHANGES.rst
+++ b/CHANGES.rst
@@ -11,6 +11,8 @@ Changes to be released in next version
 🐛 Bugfix
  * SettingsViewController: Fix crash when changing the app language (#4377).
  * UserSessionsService: Fix room lists lost after a reset cache (#4395).
+ * UserSessionsService: Fix room lists lost after a reset cache (#4395).
+ * RoomDirectCallStatusBubbleCell: Fix crash when entering a DM after a call is hung-up/rejected while being answered (#4403).
 
 ⚠️ API Changes
  * 
diff --git a/Riot/Modules/Room/Views/BubbleCells/Call/Direct/RoomDirectCallStatusBubbleCell.swift b/Riot/Modules/Room/Views/BubbleCells/Call/Direct/RoomDirectCallStatusBubbleCell.swift
index a3dbb63dce..6e6a1c42b7 100644
--- a/Riot/Modules/Room/Views/BubbleCells/Call/Direct/RoomDirectCallStatusBubbleCell.swift
+++ b/Riot/Modules/Room/Views/BubbleCells/Call/Direct/RoomDirectCallStatusBubbleCell.swift
@@ -412,6 +412,11 @@ class RoomDirectCallStatusBubbleCell: RoomBaseCallBubbleCell {
             return (NSTimeIntervalSince1970 - TimeInterval(startDate))/MSEC_PER_SEC
         }
         
+        guard startDate < endDate else {
+            // started but hung up/rejected on other end around the same time
+            return 0
+        }
+        
         //  ended, compute the diff between two dates
         return TimeInterval(endDate - startDate)/MSEC_PER_SEC
     }