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Element Desktop doesn't open on Ubuntu 24.04 with Wayland #1893

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thebalaa opened this issue Sep 25, 2024 · 1 comment
Open

Element Desktop doesn't open on Ubuntu 24.04 with Wayland #1893

thebalaa opened this issue Sep 25, 2024 · 1 comment
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A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect Z-Platform-Specific

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@thebalaa
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thebalaa commented Sep 25, 2024

Steps to reproduce

Install Element Desktop following the instructions from the website on a clean Ubuntu 24.04 system (with default Wayland window manager)

Outcome

Element will not open, no electron window is displayed

What did you expect?

Element Desktop to work after being installed via Ubuntu instructions on element.io

What happened instead?

Launching element results in nothing happening, running it from the command line results in:

[23918:0925/163545.936714:ERROR:gbm_wrapper.cc(74)] Failed to get fd for plane.: No such file or directory (2)
[23918:0925/163545.936756:ERROR:gbm_wrapper.cc(257)] Failed to export buffer to dma_buf: No such file or directory (2)

See also electron/electron#41082

Operating system

Ubuntu Linux 24.04

Application version

Element Desktop 1.11.78

How did you install the app?

Instructions from website (add apt sources) apt install element-desktop

Homeserver

NA

Will you send logs?

Yes

@dosubot dosubot bot added A-Electron S-Critical Prevents work, causes data loss and/or has no workaround labels Sep 25, 2024
@thebalaa
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I was able to work around this issue by switching my Ubuntu system from Wayland to X11 by editing /etc/gdm3/custom.conf and un-commenting out the line

WaylandEnable=false

After reboot element desktop works as expected. My system has an older AMD Graphics card R390 (open source driver) which may be contributing to the issue.

@dbkr dbkr added Z-Platform-Specific O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Sep 30, 2024
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Labels
A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect Z-Platform-Specific
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