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"Element is running in a different tab" shows when you upgrade Element Desktop #1246

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ara4n opened this issue Sep 24, 2023 · 6 comments
Closed

"Element is running in a different tab" shows when you upgrade Element Desktop #1246

ara4n opened this issue Sep 24, 2023 · 6 comments
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O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Regression

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@ara4n
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ara4n commented Sep 24, 2023

Steps to reproduce

  1. Upgrade Element Desktop on request
  2. The new instance says "Element is open in another tab; click continue"

Outcome

What did you expect?

Element Desktop shouldn't collide with itself.

Operating system

No response

Application version

today's nightly

How did you install the app?

No response

Homeserver

No response

Will you send logs?

Yes
@ara4n ara4n added the T-Defect label Sep 24, 2023
@t3chguy t3chguy transferred this issue from element-hq/element-web Sep 25, 2023
@t3chguy
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t3chguy commented Sep 25, 2023

Related element-hq/element-web#26165

@richvdh
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richvdh commented Sep 25, 2023

@ara4n I wasn't able to reproduce this. When you say "on request", what do you mean? And how exactly do you perform the upgrade?

@Panuchi
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Panuchi commented Oct 10, 2023 •
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The same problem when opening latest version of the element.....

Without clicking update etc, just run after booting system.

@kittykat kittykat added O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Oct 12, 2023
@richvdh
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richvdh commented Oct 12, 2023

One option for this is to disable the concurrency check under Electron, since there is a separate concurrency check in the Electron build. However, we have reports of that check not working sometimes, so that seems risky.

We've not been able to reproduce this under any OS, and lack details from @ara4n which might help understand what's going wrong. (We could do with logs.)

@Panuchi if you're not doing an update, sounds like you are seeing a different problem. Please open a new issue.

@t3chguy
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t3chguy commented Oct 12, 2023

However, we have reports of that check not working sometimes, so that seems risky.

#679

@richvdh
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richvdh commented Oct 23, 2023

Since we can't reproduce this and have only one report, closing it.

@richvdh richvdh closed this as completed Oct 23, 2023
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O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Regression
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@kittykat @ara4n @richvdh @t3chguy @Panuchi