Connectivity to the server has been lost. Sent messages will be stored until your connection has returned.

[MilesBHuff]

Steps to reproduce

1. Open Element

Outcome

What did you expect?

Element to work.

What happened instead?

Connectivity to the server has been lost.
Sent messages will be stored until your connection has returned.

Operating system

OpenSUSE Tumbleweed

Application version

1.11.32

How did you install the app?

YaST2

Homeserver

matrix.org

Will you send logs?

Yes

[MilesBHuff]

This happens every time I open the app.
Yesterday this happened, and magically fixed itself after the third time I opened Element; but this time, it seems to be permanently borked.

[t3chguy]

@MilesBHuff the package you installed isn't maintained by us, I suggest contacting its maintainer

[VorpalQ]

This is happening to me with the Element Flatpak from Flathub as well. I simply cannot connect on the Desktop app once this starts happening. Restarting/Rebooting does not resolve this issue The mobile app works fine, so it is not my account. Uninstalling and reinstalling the program does not resolve this issue.

The only 'fix' is signing out and back in again entirely, and that only lasts a while until the issue starts again.

Fedora Workstation 38, Flatpak (from Flathub) release 1.11.35, matrix.org is also my homeserver.

[LeoniePhiline]

@asdil12 Could you have a look? I have hopes that you can help, since you were able to figure out #850 (comment) :)

I'm running OpenSUSE: Tumbleweed, up to date
Version von Element: 1.11.36
Version von Olm: 3.2.14

$ zypper se -s element-desktop
[...]
S  | Name            | Type  | Version     | Arch   | Repository
---+-----------------+-------+-------------+--------+----------------------
i+ | element-desktop | Paket | 1.11.36-1.1 | x86_64 | Main Repository (OSS)
i+ | element-desktop | Paket | 1.11.36-1.1 | x86_64 | openSUSE:Tumbleweed
i+ | element-desktop | Paket | 1.11.36-1.1 | x86_64 | openSUSE:Tumbleweed

In all channels:

[asdil12]

Does the web version at https://app.element.io/ give any different results?
Can you access your home server at the same time - eg using

curl -v https://matrix.org/_synapse/admin/v1/server_version

and replacing matrix.org with your actual home server?

[LeoniePhiline]

Thanks for your quick repsonse!

It appears to be my home server. I sincerely apologize for not having checked that first!

[spirillen]

I Have the same issue with

Element version: 1.11.77
Crypto version: Rust SDK 0.7.1 (c8c9d15), Vodozemac 0.6.0

using the --proxy to tor.

The client seems to never try to reconnect and I have to reopen the program for it to connect