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Calls hang #2175

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igbjnI05bF opened this issue Sep 28, 2020 · 3 comments
Open

Calls hang #2175

igbjnI05bF opened this issue Sep 28, 2020 · 3 comments

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@igbjnI05bF
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igbjnI05bF commented Sep 28, 2020

Describe the bug
Trying to make a call will often times result in element-android saying "call connecting" until somebody hangs up or the call ends on its own.

To Reproduce
Steps to reproduce the behavior:

  1. Call somebody
  2. Look at phone and witness it not work

Expected behavior
I expect the call to connect

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Galaxy S20+ on latest Android

Additional context

  • 1.0.7 Fdroid

Add any other context about the problem here.
I have a working turn server (I'm pretty sure?) and calls do occasionally connect. Will submit rageshake.
edit i submitted rageshake but it did not ask for the github url so hopefully you will be able to tie it to this.

@rakshazi
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Same here, Xiaomi MI8 (dipper) on LineageOS 17.1

@bkil
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bkil commented Nov 1, 2020

Is this related to #2314 ?

@strypey
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strypey commented Nov 15, 2023

I had a similar issue today with Element-Android. But only with one-to-one calls, launched from a Direct Message chat. When I call the same account from a group chat using the Jitsi integration, from the same Element app, on the same Android device, it worked fine.

I'm on the latest Element from F-Droid, on a OnePlus A6013, running Android 11 (OxygenOS 11.1.2.2). The person I was calling was using Element-Web in FireFox, on a GNU/Linux desktop.

Not sure if this is connected, but the same device is also having calling issues with BigBlueButton in Firefox-based browsers, and Monocles Chat (XMPP app based on blabber.im and Conversations). Meanwhile, calls work fine in the Jitsi app and Snikket on the same device. All apps installed from F-Droid, and kept up-to-date.

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4 participants