[Dashboard] Incompatibility with "store state in session storage" advanced setting #183930
Labels
bug
Fixes for quality problems that affect the customer experience
impact:high
Addressing this issue will have a high level of impact on the quality/strength of our product.
loe:medium
Medium Level of Effort
Team:Presentation
Presentation Team for Dashboard, Input Controls, and Canvas
Problem
Users are reporting that they get the "Error Error restoring state from URL" each time they open their dashboard (even when they open the dashboard from the list view) and they don't know how to fix it.
Investigation
I have been able to get the error by opening this dashboard from the list page in a 8.13.2 deployment. This is due to the URL appendix
_g=h@2294574
, if I skip that part of the URL, the error doesn't show.It's likely that this is caused by some incompatibility between Dashboard and the "store state in session storage" advanced setting where state is not getting properly applied or fetched from the session store.
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