[Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log #21601

EricDavisX · 2020-10-06T21:15:05Z

Testing with the latest 8.0 snapshot of Kibana and Agent that were compiled today, details below:

hash of agent is: af3cda3c from today’s *just finished build artifacts here
https://snapshots.elastic.co/8.0.0-af3cda3c/downloads/beats/elastic-agent/elastic-agent-8.0.0-SNAPSHOT-windows-x86_64.zip

tested on a known good Win7 x64 instance on the Endgame VPN, vSphere cluster, we can share access if this isn't reproducible in other Windows vms. And I can try one or two more tomorrow too, to help.

installed in cloud staging:
Kibana info is$ git show -s 6f983728d7f8c2cf065a6d5099157a5cfdc3cd08
Date: Tue Oct 6 09:46:56 2020 +0300

host was installed with the new Agent 'install' subcommand, and it seems to show it is trying... but very little is in the Agent log.

.\elastic-agent.exe install -f --kibana-url https://abcddd43ea44262a3e3b7013402bdc7.us-central1.gcp.foundit.no:443 --enrollment-token abcQTV9uUUJNZ2pkU2tObWlEQTM6N0xxaWFNbWxRLUdEeXJFSzVfTGZaQQ==

using the default policy with nothing else in it.

the log file only had:
elastic-agent-json.log

we were debugging a few issues and actually saw a strange 'file lock' type error when we had rebooted the machine just prior (but it was a hard shut down, when it was hung in an shutting-down state... so maybe that particular message doesn't relate)

screenshots

elasticmachine · 2020-10-06T21:15:06Z

Pinging @elastic/ingest-management (Team:Ingest Management)

EricDavisX · 2020-10-06T21:24:40Z

@ph we decided this was not working, after you had to leave the zoom chat. just fyi.

ph · 2020-10-07T12:23:24Z

@EricDavisX @blakerouse did we have a theory of what was causing this?

blakerouse · 2020-10-07T12:28:03Z

@ph At the moment, I do not have any ideas on why this would be happening. Waiting for newest snapshot to do some of my own testing.

EricDavisX · 2020-10-07T12:51:04Z

QA reported that (I think with the same build) that Win 10 x64 was working - its possible I have the machine in a bad state. But it may end up pushing me to do some more upgrade tests to ensure the desired path for moving from 7.9.x to 7.10.x is working

EricDavisX · 2020-10-07T14:49:29Z

And the snapshot for today may not be out, we might try to find a way to make progress instead of waiting, unless we have other high priority items to do (which we may)!

EricDavisX · 2020-10-07T15:08:55Z

I find that Win 10 works for me, and my win 7 with a full wipe and revert to a known good clean state still fails as noted. So it may be a distinct problem for some reason. And Win 10 is having different problems with Endpoint, to be logged separately

EricDavisX · 2020-10-13T19:30:15Z

I can confirm that I still see this on the same Win 7 image, with the 7.10 BC1 build.

jen-huang · 2020-10-13T19:47:23Z

I am consistently running into this when running Kibana from source (main branch) on my Mac. I'm encountering this using 7.10 and 8.0 snapshot builds of agent and when using either install or enroll/run methods.

Here are my agent logs, note that the first /checkin succeeds, but the rest after that - both /acks and /checkin fails with 404s. While the agent was re-trying the checkins, I cURL'd the Kibana checkin route manually and it was successful.

jens-mbp:elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64 jen$ sudo ./elastic-agent run -e
2020-10-13T12:14:12.375-0700	INFO	warn/warn.go:18	The Elastic Agent is currently in BETA and should not be used in production
2020-10-13T12:14:12.376-0700	INFO	application/application.go:58	Detecting execution mode
2020-10-13T12:14:12.376-0700	INFO	application/application.go:71	Agent is managed by Fleet
2020-10-13T12:14:12.518-0700	INFO	[composable]	composable/controller.go:44	EXPERIMENTAL - Inputs with variables are currently experimental and should not be used in production
2020-10-13T12:14:12.518-0700	DEBUG	application/emitter.go:146	Supported programs: Endpoint Security, Filebeat, Heartbeat, Metricbeat
2020-10-13T12:14:12.519-0700	DEBUG	[docker]	docker/client.go:48	Docker client will negotiate the API version on the first request.
2020-10-13T12:14:12.535-0700	DEBUG	[composable.providers.docker.docker]	docker/watcher.go:202	Start docker containers scanner
2020-10-13T12:14:12.535-0700	DEBUG	[composable.providers.docker.docker]	docker/watcher.go:346	List containers
2020-10-13T12:14:12.538-0700	DEBUG	[composable.providers.docker.docker]	docker/watcher.go:252	Fetching events since 1602616452
2020-10-13T12:14:12.538-0700	DEBUG	[composable.providers.kubernetes]	kubernetes/kubernetes.go:51	Kubernetes provider skipped, unable to connect: unable to build kube config due to error: invalid configuration: no configuration has been provided, try setting KUBERNETES_MASTER environment variable
2020-10-13T12:14:12.538-0700	INFO	application/managed_mode.go:286	Agent is starting
2020-10-13T12:14:12.712-0700	DEBUG	application/fleet_gateway.go:142	FleetGateway calling Checkin API
2020-10-13T12:14:12.714-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/checkin
2020-10-13T12:14:14.637-0700	DEBUG	application/action_dispatcher.go:81	Dispatch 1 actions of types: *fleetapi.ActionPolicyChange
2020-10-13T12:14:14.642-0700	DEBUG	application/handler_action_policy_change.go:41	handlerPolicyChange: action 'action_id: ea86b33f-9393-4b44-892a-f8cb349d05eb, type: POLICY_CHANGE' received
2020-10-13T12:14:14.648-0700	DEBUG	application/handler_action_policy_change.go:52	handlerPolicyChange: emit configuration for action action_id: ea86b33f-9393-4b44-892a-f8cb349d05eb, type: POLICY_CHANGE
2020-10-13T12:14:14.656-0700	DEBUG	application/emitter.go:120	Converting single configuration into specific programs configuration
2020-10-13T12:14:14.666-0700	DEBUG	application/router.go:65	Creating stream: default
2020-10-13T12:14:15.250-0700	DEBUG	application/router.go:80	Streams default need to run config with ID 8xcrr4I7 and programs: Filebeat, Metricbeat, FLEET_MONITORING
2020-10-13T12:14:15.251-0700	INFO	stateresolver/stateresolver.go:47	New State ID is 8xcrr4I7
2020-10-13T12:14:15.251-0700	INFO	stateresolver/stateresolver.go:48	Converging state requires execution of 3 step(s)
2020-10-13T12:14:15.251-0700	DEBUG	operation/operator.go:250	operator is looking for filebeat--7.10.0-SNAPSHOT in app collection: map[]
2020-10-13T12:14:15.251-0700	INFO	operation/operation_fetch.go:61	filebeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/filebeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:15.252-0700	DEBUG	operation/operator.go:230	running operation 'retryable block: operation-fetch operation-verify' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:15.252-0700	INFO	operation/operation_fetch.go:61	filebeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/filebeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:15.252-0700	DEBUG	operation/operation_retryable.go:83	running operation 'operation-verify' of the block 'retryable block: operation-fetch operation-verify'
2020-10-13T12:14:15.397-0700	DEBUG	operation/operator.go:230	running operation 'operation-install' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:16.632-0700	DEBUG	operation/operator.go:230	running operation 'operation-start' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:16.702-0700	INFO	log/reporter.go:40	2020-10-13T12:14:16-07:00: type: 'STATE': sub_type: 'STARTING' message: Application: filebeat--7.10.0-SNAPSHOT[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to STARTING: Starting
2020-10-13T12:14:16.836-0700	DEBUG	operation/operator.go:230	running operation 'operation-config' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:16.837-0700	DEBUG	operation/operator.go:250	operator is looking for metricbeat--7.10.0-SNAPSHOT in app collection: map[filebeat--7.10.0-SNAPSHOT:0xc0008787e0]
2020-10-13T12:14:16.837-0700	INFO	operation/operation_fetch.go:61	metricbeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/metricbeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:16.837-0700	DEBUG	operation/operator.go:230	running operation 'retryable block: operation-fetch operation-verify' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:16.837-0700	INFO	operation/operation_fetch.go:61	metricbeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/metricbeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:16.837-0700	DEBUG	operation/operation_retryable.go:83	running operation 'operation-verify' of the block 'retryable block: operation-fetch operation-verify'
2020-10-13T12:14:17.078-0700	DEBUG	operation/operator.go:230	running operation 'operation-install' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:18.107-0700	INFO	log/reporter.go:40	2020-10-13T12:14:18-07:00: type: 'STATE': sub_type: 'RUNNING' message: Application: filebeat--7.10.0-SNAPSHOT[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to RUNNING: Running
2020-10-13T12:14:18.588-0700	DEBUG	operation/operator.go:230	running operation 'operation-start' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:18.756-0700	INFO	log/reporter.go:40	2020-10-13T12:14:18-07:00: type: 'STATE': sub_type: 'STARTING' message: Application: metricbeat--7.10.0-SNAPSHOT[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to STARTING: Starting
2020-10-13T12:14:18.829-0700	DEBUG	operation/operator.go:230	running operation 'operation-config' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:18.831-0700	DEBUG	operation/monitoring.go:256	monitoring configuration generated for filebeat: map[filebeat:map[inputs:[map[index:logs-elastic.agent-default json:map[keys_under_root:true message_key:message overwrite_keys:true] paths:[/Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/logs/elastic-agent-json.log] processors:[map[add_fields:map[fields:map[dataset:elastic.agent namespace:default type:logs] target:data_stream]] map[add_fields:map[fields:map[dataset:elastic.agent] target:event]]] type:log] map[index:logs-elastic.agent.filebeat-default json:map[keys_under_root:true message_key:message overwrite_keys:true] paths:[/Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/logs/default/filebeat-json.log] processors:[map[add_fields:map[fields:map[dataset:elastic.agent.filebeat namespace:default type:logs] target:data_stream]] map[add_fields:map[fields:map[dataset:elastic.agent.filebeat] target:event]]] type:log] map[index:logs-elastic.agent.metricbeat-default json:map[keys_under_root:true message_key:message overwrite_keys:true] paths:[/Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/logs/default/metricbeat-json.log] processors:[map[add_fields:map[fields:map[dataset:elastic.agent.metricbeat namespace:default type:logs] target:data_stream]] map[add_fields:map[fields:map[dataset:elastic.agent.metricbeat] target:event]]] type:log]]] output:map[elasticsearch:map[api_key:PnFiI3UBdQOqhPxdamUG:GRMvcPDGTV-p41nc79xLiA hosts:[http://localhost:9200] type:elasticsearch]]]
2020-10-13T12:14:18.831-0700	DEBUG	operation/monitoring.go:305	monitoring configuration generated for metricbeat: map[metricbeat:map[modules:[map[hosts:[http+unix:///tmp/elastic-agent/default/filebeat/filebeat.sock] index:metrics-elastic.agent.filebeat-default metricsets:[stats state] module:beat period:10s processors:[map[add_fields:map[fields:map[dataset:elastic.agent.filebeat namespace:default type:metrics] target:data_stream]] map[add_fields:map[fields:map[dataset:elastic.agent.filebeat] target:event]]]] map[hosts:[http+unix:///tmp/elastic-agent/default/metricbeat/metricbeat.sock] index:metrics-elastic.agent.metricbeat-default metricsets:[stats state] module:beat period:10s processors:[map[add_fields:map[fields:map[dataset:elastic.agent.metricbeat namespace:default type:metrics] target:data_stream]] map[add_fields:map[fields:map[dataset:elastic.agent.metricbeat] target:event]]]]]] output:map[elasticsearch:map[api_key:PnFiI3UBdQOqhPxdamUG:GRMvcPDGTV-p41nc79xLiA hosts:[http://localhost:9200] type:elasticsearch]]]
2020-10-13T12:14:18.831-0700	DEBUG	operation/operator.go:250	operator is looking for filebeat--7.10.0-SNAPSHOT--36643631373035623733363936343635 in app collection: map[filebeat--7.10.0-SNAPSHOT:0xc0008787e0 metricbeat--7.10.0-SNAPSHOT:0xc000344fc0]
2020-10-13T12:14:18.831-0700	INFO	operation/operation_fetch.go:61	filebeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/filebeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:18.831-0700	DEBUG	operation/operator.go:230	running operation 'retryable block: operation-fetch operation-verify' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:18.832-0700	INFO	operation/operation_fetch.go:61	filebeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/filebeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:18.832-0700	DEBUG	operation/operation_retryable.go:83	running operation 'operation-verify' of the block 'retryable block: operation-fetch operation-verify'
2020-10-13T12:14:19.046-0700	INFO	operation/operator.go:226	operation 'operation-install' skipped for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.046-0700	DEBUG	operation/operator.go:230	running operation 'operation-start' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.285-0700	INFO	log/reporter.go:40	2020-10-13T12:14:19-07:00: type: 'STATE': sub_type: 'STARTING' message: Application: filebeat--7.10.0-SNAPSHOT--36643631373035623733363936343635[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to STARTING: Starting
2020-10-13T12:14:19.289-0700	DEBUG	operation/operator.go:230	running operation 'operation-config' for filebeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.290-0700	DEBUG	operation/operator.go:250	operator is looking for metricbeat--7.10.0-SNAPSHOT--36643631373035623733363936343635 in app collection: map[filebeat--7.10.0-SNAPSHOT:0xc0008787e0 filebeat--7.10.0-SNAPSHOT--36643631373035623733363936343635:0xc000879d40 metricbeat--7.10.0-SNAPSHOT:0xc000344fc0]
2020-10-13T12:14:19.290-0700	INFO	operation/operation_fetch.go:61	metricbeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/metricbeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:19.290-0700	DEBUG	operation/operator.go:230	running operation 'retryable block: operation-fetch operation-verify' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.290-0700	INFO	operation/operation_fetch.go:61	metricbeat.7.10.0-SNAPSHOT already exists in /Users/jen/Projects/elastic/elastic-agent-7.10.0-SNAPSHOT-darwin-x86_64/data/elastic-agent-b144b5/downloads/metricbeat-7.10.0-SNAPSHOT-darwin-x86_64.tar.gz. Skipping operation operation-fetch
2020-10-13T12:14:19.290-0700	DEBUG	operation/operation_retryable.go:83	running operation 'operation-verify' of the block 'retryable block: operation-fetch operation-verify'
2020-10-13T12:14:19.529-0700	INFO	operation/operator.go:226	operation 'operation-install' skipped for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.529-0700	DEBUG	operation/operator.go:230	running operation 'operation-start' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.712-0700	INFO	log/reporter.go:40	2020-10-13T12:14:19-07:00: type: 'STATE': sub_type: 'STARTING' message: Application: metricbeat--7.10.0-SNAPSHOT--36643631373035623733363936343635[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to STARTING: Starting
2020-10-13T12:14:19.715-0700	DEBUG	operation/operator.go:230	running operation 'operation-config' for metricbeat.7.10.0-SNAPSHOT
2020-10-13T12:14:19.716-0700	INFO	stateresolver/stateresolver.go:61	Updating internal state
2020-10-13T12:14:19.734-0700	DEBUG	application/action_store.go:109	save on disk action policy change: action_id: ea86b33f-9393-4b44-892a-f8cb349d05eb, type: POLICY_CHANGE
2020-10-13T12:14:19.734-0700	DEBUG	application/action_dispatcher.go:96	Successfully dispatched action: 'action_id: ea86b33f-9393-4b44-892a-f8cb349d05eb, type: POLICY_CHANGE'
2020-10-13T12:14:19.735-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/acks
2020-10-13T12:14:19.755-0700	ERROR	application/fleet_gateway.go:159	failed to dispatch actions, error: acknowledge 1 actions '[action_id: ea86b33f-9393-4b44-892a-f8cb349d05eb, type: POLICY_CHANGE]' for elastic-agent '9218895d-562f-4d52-bf48-6c8625a1d84e' failed: Status code: 404, Kibana returned an error: Not Found, message: Not Found
2020-10-13T12:14:19.755-0700	DEBUG	application/fleet_gateway.go:162	FleetGateway is sleeping, next update in 1s
2020-10-13T12:14:20.256-0700	INFO	log/reporter.go:40	2020-10-13T12:14:20-07:00: type: 'STATE': sub_type: 'RUNNING' message: Application: metricbeat--7.10.0-SNAPSHOT[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to RUNNING: Running
2020-10-13T12:14:20.449-0700	INFO	log/reporter.go:40	2020-10-13T12:14:20-07:00: type: 'STATE': sub_type: 'RUNNING' message: Application: filebeat--7.10.0-SNAPSHOT--36643631373035623733363936343635[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to RUNNING: Running
2020-10-13T12:14:20.910-0700	INFO	log/reporter.go:40	2020-10-13T12:14:20-07:00: type: 'STATE': sub_type: 'RUNNING' message: Application: metricbeat--7.10.0-SNAPSHOT--36643631373035623733363936343635[9218895d-562f-4d52-bf48-6c8625a1d84e]: State changed to RUNNING: Running
2020-10-13T12:14:20.922-0700	DEBUG	application/fleet_gateway.go:142	FleetGateway calling Checkin API
2020-10-13T12:14:20.925-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/checkin
2020-10-13T12:14:20.948-0700	ERROR	application/fleet_gateway.go:176	Could not communicate with Checking API will retry, error: Status code: 404, Kibana returned an error: Not Found, message: Not Found
2020-10-13T12:16:07.257-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/checkin
2020-10-13T12:16:07.277-0700	ERROR	application/fleet_gateway.go:176	Could not communicate with Checking API will retry, error: Status code: 404, Kibana returned an error: Not Found, message: Not Found
2020-10-13T12:19:11.732-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/checkin
2020-10-13T12:19:11.750-0700	ERROR	application/fleet_gateway.go:176	Could not communicate with Checking API will retry, error: Status code: 404, Kibana returned an error: Not Found, message: Not Found
2020-10-13T12:23:21.978-0700	DEBUG	kibana/client.go:170	Request method: POST, path: /api/fleet/agents/9218895d-562f-4d52-bf48-6c8625a1d84e/checkin
2020-10-13T12:23:22.002-0700	ERROR	application/fleet_gateway.go:176	Could not communicate with Checking API will retry, error: Status code: 404, Kibana returned an error: Not Found, message: Not Found

jen-huang · 2020-10-13T23:30:39Z

Summarizing discoveries made with @neptunian @nchaulet @blakerouse async:

This is only reproducible when Kibana is running with a base path. I can get agent activity logs to show in the UI if I run Kibana without a base path (and agent logs do not show Fleet connectivity issues any more).
We think the issue is in the way Kibana sends fleet information to agent. Currently it sends the base path as part of hosts, like this:

  fleet:
    kibana:
      hosts:
      - localhost:5603/jen
      protocol: http

We think Kibana needs to be adjusted so that the base path is separated out into a path field like this, which seems to be what agent expects:

  fleet:
    kibana:
      hosts:
      - localhost:5603
      path: /jen
      protocol: http

@neptunian will put up a PR with changes on Kibana side so that we can test and confirm the fix.

ph · 2020-10-15T14:03:57Z

@EricDavisX I believe this is fixed from the work made by @neptunian is that correct, looking at the latest report from qa this looks ok.

EricDavisX · 2020-10-15T20:41:06Z

I don't know if this made it into 7.10 BC2 - who can confirm (apart from testing). We can just keep testing and wait till BC3 to be sure, if needed

jen-huang · 2020-10-15T20:43:41Z

I tested with BC2 today and was able to confirm the fix. The release tracking issue https://github.com/elastic/dev/issues/1496 also shows that the fixes made BC2.

EricDavisX · 2020-10-16T13:35:00Z

Thanks Jen. I can confirm the changes made for BC2 overall, whatever they are - are working for me on the same VM now.

ghost · 2020-12-01T12:13:11Z

Bug Conversion:

Below 02 Testcases already exists for this ticket:
https://elastic.testrail.io/index.php?/cases/view/15281
https://elastic.testrail.io/index.php?/cases/view/15282

EricDavisX added Team:Ingest Management v7.10.0 labels Oct 6, 2020

ph assigned blakerouse Oct 7, 2020

ph assigned blakerouse and nchaulet and unassigned blakerouse Oct 13, 2020

ph added blocker bug labels Oct 13, 2020

EricDavisX mentioned this issue Oct 13, 2020

[Agent] the Elastic-agent.exe version command on Windows x64 is not responding when called from the Progam Files installed file location #21695

Closed

jen-huang changed the title ~~[Fleet / Agent] Windows (Win7) Agent is stuck on Enrolling, nothing in Activity Details and little in agent log~~ [Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log Oct 13, 2020

ph assigned neptunian and unassigned blakerouse and nchaulet Oct 14, 2020

blakerouse mentioned this issue Oct 14, 2020

[Elastic Agent] Update path from policy change for Kibana connection. #21804

Merged

3 tasks

neptunian mentioned this issue Oct 14, 2020

[Ingest Manager] send path as separate property in Full Agent Policy elastic/kibana#80540

Merged

This was referenced Oct 14, 2020

Cherry-pick #21804 to 7.x: [Elastic Agent] Update path from policy change for Kibana connection. #21812

Merged

Cherry-pick #21804 to 7.10: [Elastic Agent] Update path from policy change for Kibana connection. #21813

Merged

ph assigned EricDavisX Oct 15, 2020

ph removed the blocker label Oct 15, 2020

ph unassigned neptunian Oct 15, 2020

jen-huang mentioned this issue Oct 15, 2020

No agent activity logs are displayed and goes to Offline status on stand-alone agent enroll to Fleet with Linux rpm #21852

Closed

EricDavisX closed this as completed Oct 16, 2020

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[Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log #21601

[Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log #21601

EricDavisX commented Oct 6, 2020

elasticmachine commented Oct 6, 2020

EricDavisX commented Oct 6, 2020

ph commented Oct 7, 2020

blakerouse commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 13, 2020

jen-huang commented Oct 13, 2020

jen-huang commented Oct 13, 2020

ph commented Oct 15, 2020

EricDavisX commented Oct 15, 2020

jen-huang commented Oct 15, 2020

EricDavisX commented Oct 16, 2020

ghost commented Dec 1, 2020

[Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log #21601

[Fleet / Agent] Agent is stuck on Enrolling, goes Offline, nothing in Activity Details and little in agent log #21601

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EricDavisX commented Oct 6, 2020

elasticmachine commented Oct 6, 2020

EricDavisX commented Oct 6, 2020

ph commented Oct 7, 2020

blakerouse commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 7, 2020

EricDavisX commented Oct 13, 2020

jen-huang commented Oct 13, 2020

jen-huang commented Oct 13, 2020

ph commented Oct 15, 2020

EricDavisX commented Oct 15, 2020

jen-huang commented Oct 15, 2020

EricDavisX commented Oct 16, 2020

ghost commented Dec 1, 2020