Fail "create project" after "inject and start workspace agent" on create workspace sequence

[kazusa-qooq]

No description provided.

[TylerJewell]

Hi! Can you provide full bug report. Please see CONTRIBUTING.md for the information we need to help diagnose.

[kazusa-qooq]

Sorry, I mistaked to press enter...

I fail to create my first workspace.
The phase is "create workspace" and after start at once.
Error is failing to resolve github.
Additionally, the "create workspace" console on browser is empty
and the "inject and start workspace" has last message like a "OAuth Authentication unsupported site: github.com" as Error.

I try to use bash and success git clone from github on docker.
How I get other hints?

Unfortunately, I don't have a detail log in my hand now.
Therefore, if need other information, I'll write next week.
Thanks for your helping.

[kazusa-qooq]

Sorry to I don't have also environment details in my hand now.
But maybe latest because I created environment from installing OS with centos7 on hyper-v.
I'll also put in next week.

[ghost]

If github.com cannot be resolved inside a running container, this is a connectivity issue. You may want to destroy your VM and start anew. Alternatively, you may ssh into a VM and run any docker image, exec into it and ping github.com:

docker run -ti ubuntu bash
ping github.com

[kushalmokashi]

@eivantsov Hi, I am also facing the same problem. To give you the little background, I feel there is issue with the networking. Because when I do exec into the container and if I ping 8.8.8.8 then I am bale to access this. But when I do google.com then it gives host not found. That means there is some problem in the name space lookup. the details of my system are described in the issue #979 .
The other extra details of the system are as follows:
the $ipconfig /all of my host system is:
C:\Users\kumo>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : PCUHM04
Primary Dns Suffix . . . . . . . : eur.ad.sag
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : eur.ad.sag
ame.ad.sag
apa.ad.sag
hq.sag
ad.sag
ams.sag
webmethods.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : eur.ad.sag
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-LM
Physical Address. . . . . . . . . : F8-B1-56-C7-56-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.22.19.202(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Lease Obtained. . . . . . . . . . : Freitag, 15. April 2016 12:34:57
Lease Expires . . . . . . . . . . : Samstag, 23. April 2016 12:34:57
Default Gateway . . . . . . . . . : 10.22.16.1
DHCP Server . . . . . . . . . . . : 10.20.90.88
DNS Servers . . . . . . . . . . . : 10.20.90.10
10.22.90.10
Primary WINS Server . . . . . . . : 10.22.90.77
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.244.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.91.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network #2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter #2
Physical Address. . . . . . . . . : 0A-00-27-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.99.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

$ifconfig of the VM
kumo@kumo-VirtualBox:~$ ifconfig
docker0 Link encap:Ethernet HWaddr 02:42:06:01:74:31
inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
inet6 addr: fe80::42:6ff:fe01:7431/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:403 errors:0 dropped:0 overruns:0 frame:0
TX packets:323 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:38128 (38.1 KB) TX bytes:45191 (45.1 KB)

eth0 Link encap:Ethernet HWaddr 08:00:27:04:b1:b0
inet addr:10.0.2.15 Bcast:10.0.2.255 Mask:255.255.255.0
inet6 addr: fe80::a00:27ff:fe04:b1b0/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:14225 errors:0 dropped:0 overruns:0 frame:0
TX packets:8772 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:9467721 (9.4 MB) TX bytes:1465090 (1.4 MB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:4687 errors:0 dropped:0 overruns:0 frame:0
TX packets:4687 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:490132 (490.1 KB) TX bytes:490132 (490.1 KB)

vethbce9ef9 Link encap:Ethernet HWaddr f6:41:b3:e6:6d:e5
inet6 addr: fe80::f441:b3ff:fee6:6de5/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:137 errors:0 dropped:0 overruns:0 frame:0
TX packets:146 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:16057 (16.0 KB) TX bytes:20958 (20.9 KB)

$more /etc/resolv.conf of the VM is:
kumo@kumo-VirtualBox:~$ more /etc/resolv.conf

Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)

DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN

nameserver 127.0.1.1
search eur.ad.sag

$ifconfig of the container
user@4974717824fa:/$ ifconfig
eth0 Link encap:Ethernet HWaddr 02:42:ac:11:00:02
inet addr:172.17.0.2 Bcast:0.0.0.0 Mask:255.255.0.0
inet6 addr: fe80::42:acff:fe11:2/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:146 errors:0 dropped:0 overruns:0 frame:0
TX packets:137 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:20958 (20.9 KB) TX bytes:16057 (16.0 KB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

$more /etc/resolv.conf of the container is:
user@4974717824fa:/$ more /etc/resolv.conf

Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)

DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN

search eur.ad.sag

nameserver 8.8.8.8
nameserver 8.8.4.4

When I do docker run using --dns=10.20.90.10
then I am able to access the google.com
i.e. name space server is working.

So what changes/configure I should do when I run che.sh and it should start working given the above specification of the system.?

[kazusa-qooq]

Thanks @eivantsov and sorry late response.
I'll do what you said but may fail because the proxy doesn't allow ICMP.
By the way, I can't export detail logs and environment information under security policy. Sorry.
Could you tell me how get more info?

[kazusa-qooq]

@eivantsov @kushalmokashi
Hi, I succeed to launch IDE.
I mounted workspace with -v option.
First, same error occered.
But retry as open workspace, the create project phase was skiped and launched IDE.
Now, I'll leave this issue.
Please continue or close if you need or not.
Thanks for taking your time.

[kushalmokashi]

@kazusa-qooq @eivantsov The issue is resolved for me. I had to explicitly configure the --dns="IP_Addr" in the docker file, which is located in the /etc/default/ folder. Now it works.
You can close the issue. Thanks for your time and the help.