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Zendesk

Installation

This application requires Frappe and ERPNext v11.0.0 (not tested on higher versions).

  1. bench get-app zendesk https://github.com/DOKOS-IO/zendesk/
  2. bench install-app zendesk
  3. bench restart && bench migrate

In Zendesk, enable Token Access and create a new API token in "Channels > API"

In ERPNext, add your email address (the admin email address in Zendesk), the API credentials, and your subdomain in Zendesk Settings. Example: if you domain is dokos.zendesk.com, your subdomain is dokos.

Verify that your scheduler is enabled (bench enable-scheduler) if you want to sync zendesk and erpnext every three-four minutes.

Features

** The extensive doc is available inside the application in the help menu **

ERPNext Customer to Zendesk Organization
ERPNext Supplier to Zendesk Organization
ERPNext Contact to Zendesk User
Zendesk Organization to ERPNext Customer

Zendesk Organization to ERPNext Supplier

Zendesk User to ERPNext Contact

License

GPLv3