diff --git a/src/applications/disability-benefits/2346/config/form.js b/src/applications/disability-benefits/2346/config/form.js
index 592d79880b1e..8446cc333970 100644
--- a/src/applications/disability-benefits/2346/config/form.js
+++ b/src/applications/disability-benefits/2346/config/form.js
@@ -61,7 +61,8 @@ const formConfig = {
   title: 'Order hearing aid batteries and accessories',
   subTitle: 'VA Form 2346A',
   savedFormMessages: {
-    notFound: 'Please start over to apply for benefits.',
+    notFound:
+      'You can’t reorder your items at this time because your items aren’t available for reorder or we can’t find your records in our system. For help, please call the Denver Logistics Center (DLC) at 303-273-6200 or email us at dalc.css@va.gov.',
     noAuth: 'Please sign in again to continue your application for benefits.',
     forbidden:
       'We can’t fulfill an order for this Veteran because they are deceased in our records. If this information is incorrect, please call Veterans Benefits Assistance at 800-827-1000, Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.',