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Add Accessible PDF Guidance to Knowledge Base Articles and Workflows #19643

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Tracked by #19795
gracekretschmer-metrostar opened this issue Oct 29, 2024 · 2 comments
Closed
3 tasks done
Tracked by #19795
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accessibility Issues related to accessibility CMS Team CMS Product team that manages both editor exp and devops

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@gracekretschmer-metrostar
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gracekretschmer-metrostar commented Oct 29, 2024

User Story or Problem Statement

As an editor, I want to be able to know and when I am supposed to use PDFs.

As a CMS team member, I want to help support editors in uploading accessible PDFs.

Description or Additional Context

Per @srancour:

Martha let me know that there are resources in the 508 office that we can add to the KB
"Remediation Support
The Section 508 office provides a one-on-one outreach opportunity called “Bring your own document ” where our document experts will show you how to remediate your document and let you try it. Use the following link to register: Registration Link: Bring Your Own Document
Additionally, the Office of Operational Planning and Remediation Directorate (OPRD) can provide additional accessibility remediation guidance. You can access this information by requesting access to the OPRD SharePoint site at: https://dvagov.sharepoint.com/sites/oitoprd.
Please submit a request in Service Now (YOURIT) at Ask the 508 Office - yourIT Service Portal (va.gov) with Remediation as the topic (currently the Ask 508 Office catalog form)."

The VA also has these two resources available for PDFs that came from the 508 office:
Documentation and Support Services
Section 508 ICT Testing Baseline Portfolio - ICT Testing Baseline for Electronic Documents

Acceptance Criteria

  • Updated guidance on PDF best practices within the Knowledge Base
  • Updated guidance in the PDF upload feature.
    • Created ticket for engineering to make change
@gracekretschmer-metrostar gracekretschmer-metrostar added the CMS Team CMS Product team that manages both editor exp and devops label Oct 29, 2024
@gracekretschmer-metrostar gracekretschmer-metrostar changed the title Add PDF Guidance to Knowledge Base Articles Add PDF Guidance to Knowledge Base Articles and Workflows Oct 29, 2024
@gracekretschmer-metrostar gracekretschmer-metrostar changed the title Add PDF Guidance to Knowledge Base Articles and Workflows Add Accessible PDF Guidance to Knowledge Base Articles and Workflows Nov 6, 2024
@gracekretschmer-metrostar gracekretschmer-metrostar added the accessibility Issues related to accessibility label Nov 6, 2024
@srancour
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Talking to Edmund, this will need to have another ticket for an engineer to make a change to the config to change the help text on the Add Document page.

This content has been added to the VA Directive 6102 Accessibility section.

Updated How to edit and maintain a Campaign Landing Page, How to add a link to a file, and How to use the PDF Media Library to add a link directly to the VA Directive 6102 Accessibility section.

@srancour
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Created the sub-task for engineering #19912

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