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Investigate why appeals with VSOs that write IHPs do not have IHP tasks #14889
Labels
Feature: generic-queue
Priority: Medium
Blocking issue w/workaround, or "second in" priority for new work.
Product: caseflow-queue
Source: Bat Team
Stakeholder: BVA
Functionality associated with the Board of Veterans' Appeals workflows/feature requests
Team: Echo 🐬
Type: Bug
Type: Investigation
User: VSO
Veteran Service Organization
Comments
hschallhorn
added
Type: Investigation
Product: caseflow-queue
Feature: generic-queue
User: VSO
Veteran Service Organization
Stakeholder: BVA
Functionality associated with the Board of Veterans' Appeals workflows/feature requests
Source: Bat Team
Team: Echo 🐬
Priority: Medium
Blocking issue w/workaround, or "second in" priority for new work.
labels
Aug 5, 2020
Timeboxing to a 3 |
2 tasks
uuids = %w"39a2bbe8-837f-46bf-8adf-3114aa223786
d4e574f5-6e84-422c-be8e-ddf71b44320b
846c7571-2569-4151-91cd-166fd65c04bd"
appeals = Appeal.where(uuid: uuids)
puts appeals.map(&:tree)
┌──────────────────────────────────────────────────────────────────────┐
Appeal 82636 (evidence_submission) ───── │ ID │ STATUS │ ASGN_BY │ ASGN_TO │ UPDATED_AT │
└── RootTask │ 985842 │ on_hold │ │ Bva │ 2020-06-29 14:52:17 UTC │
├── TrackVeteranTask │ 985843 │ in_progress │ │ Vso │ 2020-06-29 14:52:17 UTC │
├── DistributionTask │ 985844 │ assigned │ │ Bva │ 2020-07-09 00:47:35 UTC │
│ └── EvidenceSubmissionWindowTask │ 985845 │ completed │ │ MailTeam │ 2020-07-09 00:47:35 UTC │
└── EvidenceOrArgumentMailTask │ 1013255 │ completed │ │ MailTeam │ 2020-07-14 19:23:29 UTC │
└──────────────────────────────────────────────────────────────────────┘
┌───────────────────────────────────────────────────────────────────────────┐
Appeal 42955 (evidence_submission) ───── │ ID │ STATUS │ ASGN_BY │ ASGN_TO │ UPDATED_AT │
└── RootTask │ 525961 │ completed │ │ Bva │ 2020-08-07 18:58:53 UTC │
├── TrackVeteranTask │ 525962 │ completed │ │ Vso │ 2020-08-07 18:58:53 UTC │
├── DistributionTask │ 525963 │ completed │ │ Bva │ 2020-06-25 16:01:28 UTC │
│ ├── EvidenceSubmissionWindowTask │ 525964 │ completed │ │ MailTeam │ 2020-01-14 16:55:31 UTC │
│ └── TranslationTask │ 525965 │ completed │ │ Translation │ 2020-06-18 18:19:53 UTC │
│ └── TranslationTask │ 622991 │ completed │ VACOHUGHES2 │ VACOBENTOS1 │ 2020-06-18 18:19:53 UTC │
│ └── TimedHoldTask │ 695326 │ completed │ VACOBENTOS1 │ VACOBENTOS1 │ 2020-06-17 17:30:30 UTC │
├── AodMotionMailTask │ 746377 │ completed │ │ MailTeam │ 2020-03-31 19:08:18 UTC │
│ └── AodMotionMailTask │ 746378 │ completed │ VACOMCWILJ │ AodTeam │ 2020-03-31 19:08:18 UTC │
│ └── AodMotionMailTask │ 754679 │ completed │ BVACYEVANS │ BVACYEVANS │ 2020-03-31 19:08:18 UTC │
├── JudgeAssignTask │ 977182 │ completed │ │ BVAMBLACK │ 2020-06-25 16:11:06 UTC │
├── JudgeDecisionReviewTask │ 977224 │ completed │ BVAMBLACK │ BVAMBLACK │ 2020-08-07 17:22:19 UTC │
│ └── AttorneyTask │ 977225 │ completed │ BVAMBLACK │ BVASECKERMA │ 2020-08-06 18:45:31 UTC │
└── BvaDispatchTask │ 1080445 │ completed │ │ BvaDispatch │ 2020-08-07 18:58:53 UTC │
└── BvaDispatchTask │ 1080446 │ completed │ │ VACOCRISPS2 │ 2020-08-07 18:58:53 UTC │
└───────────────────────────────────────────────────────────────────────────┘
┌─────────────────────────────────────────────────────────────────────┐
Appeal 53651 (evidence_submission) ───── │ ID │ STATUS │ ASGN_BY │ ASGN_TO │ UPDATED_AT │
└── RootTask │ 630034 │ on_hold │ │ Bva │ 2020-01-21 15:52:33 UTC │
├── TrackVeteranTask │ 630035 │ in_progress │ │ Vso │ 2020-01-21 15:52:33 UTC │
└── DistributionTask │ 630036 │ assigned │ │ Bva │ 2020-03-03 13:29:04 UTC │
└── EvidenceSubmissionWindowTask │ 630037 │ completed │ │ MailTeam │ 2020-03-03 13:29:04 UTC │
└─────────────────────────────────────────────────────────────────────┘
appeals.map { |appeal| appeal.representatives.any? { |org| org.should_write_ihp?(appeal) } }.uniq
=> [true] |
1 task
Issue identified: Closure of Evidence Windows via the Task Action do not trigger IHP Task process. Filed #15639 to fix! |
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Labels
Feature: generic-queue
Priority: Medium
Blocking issue w/workaround, or "second in" priority for new work.
Product: caseflow-queue
Source: Bat Team
Stakeholder: BVA
Functionality associated with the Board of Veterans' Appeals workflows/feature requests
Team: Echo 🐬
Type: Bug
Type: Investigation
User: VSO
Veteran Service Organization
We have had several users bring up that they expect IHP tasks on certain appeals, but do not see them. We create IHP tasks in a few places, detailed here. If IhpTasksFactory is called before an IHP writing VSO is added to the veteran's case, an IHP task will not automatically be created for them. However, according to
sync_tracking_tasks
called inUpdateAppellantRepresentationJob
, we should be creating IHP tasks for all active appeals that have a new rep that writes IHPs.AC
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