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Virtual Regional Office Overview

VRO is a platform as a service offering, hosted on the VA's Lighthouse Delivery Infrastructure (LHDI) platform., Managed and maintained as part of the VA's OCTO Benefits Crew. Initially the project had a very different objective back when it was the Rapid Ready Decisions (RRD) platform but in its current use case, participation as a VRO Partner application provides the means by which the OCTO Benefits group is able to centralize devops and maintain a continuous-ATO (authority to operate). At its core, VRO is an ecosystem of services hosted on the AWS Managed Kubernetes clusters offered by LHDI. Please see the VRO Architecture Diagram for a high level description and diagram of its infrastructure and components.

Purpose

VRO addresses the need for a unified, scalable, and secure platform that allows VA partner d to deploy and manage their applications efficiently. It solves the problem of fragmented deployment practices and provides a standardized process for continuous integration (CI) tests and deployments. Please see the [LHDI Tools and Utilities](#LHDI Tools and Utilities) index below for more information about the tools, services, and support provided by the LHDI platform to facilitate these processes.

Ultimately, VRO exists as a bridge between LHDI and the flexibility that it offersDeliver benefits to Veterans in minutes, not months. The VRO project represents the vision of a software platform that fast-tracks all claims at VA by improving the accessibility of claims data and the overall claims processing time. It aims to empower real time data access across multiple siloed systems. Automate repetitive or labor intensive processes where human with repeatable workflows that cost the claims processing

Processing time – time between when a veteran submits a claim and starts receiving benefits

Touch time – the amount of time a VA employee spends working on a claim

The abd-vro repository contains the source code of multiple Benefits Management solutions. The engineering teams who depend on this repository are divided into the following teams:

Core VRO - tasked with design and implementation of the overall platform architecture, the Core VRO team also:

owns and manages the shared data services responsible for accessing various other VA backend services
acting devops responsibilities for the overall platform
aims to uphold the continuous authority to operate that is required for hosting production software applications VRO Partner teams focus on building application components, using the platform and shared services hosted by the VRO platform, to address specific inefficiencies within the claims processing process. These applications contain heavily researched business logic and are typically regarded as experiments until proven successful.

for a variety of applications that offer platform functionality and applications built by partner teams leveraging this functionality. It is designed to support multiple apps across different teams, facilitating seamless integration and deployment processes. Deploying VRO and Partner Team Quick Deployment Guide sections offer insights into its purpose and utility for partner teams.

Project Overview and Active Roadmaps

VRO Architecture Diagram
Virtual Regional Office (VRO) Platform Outline
Virtual Regional Office (VRO) Overview for Partner Teams
2024 Roadmap and VRO Priorities

Archived Priorities
- VRO v1 Roadmap

Working Agreements

Culture and Norms

VRO Engineering Team Members

Active efforts

VRO priorities
BIE Kafka Client
[BIE Contention Events User Guide](./BIE-Contention-Events-User-Guide)
[VA.gov Data Visibility Initiative](./VA.gov-Data-Visibility-Initiative)
    Problem Overview