Troubleshooting

This section provides troubleshooting options to some possible environment issues you may run into while setting up ThreadFix.

Tomcat Doesn't Have Proper Permissions

If your Tomcat server hangs while deploying, it may be that the permissions related to Tomcat are configured incorrectly. Running the following command on Linux systems can resolve the issue by correcting ownership of the Tomcat directory:

chown -R tomcat7:tomcat7 /var/lib/tomcat7