diff --git a/source/guides/dashboard/github-integration.md b/source/guides/dashboard/github-integration.md
index 22bfd30140..8a466398ad 100644
--- a/source/guides/dashboard/github-integration.md
+++ b/source/guides/dashboard/github-integration.md
@@ -121,3 +121,12 @@ An example of a Cypress pull-request comment can be seen below:
 
 PR comments and failure screenshot thumbnails are optional, and can be disabled if not needed within a project's GitHub Integration settings:
 {% imgTag /img/dashboard/github-integration/pr-comments-settings.png "Status checks settings" %}
+
+# Uninstall the Cypress GitHub app
+
+You can uninstall the Cypress GitHub app from GitHub by performing the following steps:
+
+1. Go into your organization's **Settings** from within GitHub.
+2. Click on **Installed GitHub Apps**.
+3. Click **Configure** beside the Cypress app.
+4. Click **Uninstall** below the "Uninstall Cypress" section.
diff --git a/source/guides/references/error-messages.md b/source/guides/references/error-messages.md
index d5812fe771..717b844ad7 100644
--- a/source/guides/references/error-messages.md
+++ b/source/guides/references/error-messages.md
@@ -467,11 +467,17 @@ Please review our {% url "parallelization" parallelization %} documentation to l
 
 ## {% fa fa-exclamation-triangle red %} Cannot parallelize tests on a stale run
 
-You are attempting to pass the {% url "`--parallel`" command-line#cypress-run-parallel %} flag to a run that was completed over 24 hours ago.
+This error is thrown when you are attempting to pass the {% url "`--parallel`" command-line#cypress-run-parallel %} flag to a run that Cypress detected was completed over 24 hours ago.
 
-You cannot run tests on a run that has been complete for that long.
+In order to uniquely identify each run during `cypress run`, Cypress attempts to read a unique identifier from your CI provider as described in our {% url "parallelization doc" parallelization#CI-Build-ID-environment-variables-by-provider %}.
 
-Please review our {% url "parallelization" parallelization %} documentation to learn more.
+You may encounter this error if Cypress is detecting the exact same CI Build ID matching a previous CI Build ID in a run that was completed over 24 hours ago. You cannot run tests on a run that has been complete for that long.
+​
+​You can see the CI Build ID that is detected for each completed run by looking at the details section at the top of your run in the {% url "Dashboard" https://on.cypress.io/dashboard %}.
+​
+​You can generate and pass in your own unique CI Build ID per run as described {% url "here" command-line#cypress-run-ci-build-id-lt-id-gt %}.
+
+Please also review our {% url "parallelization" parallelization %} documentation to learn more.
 
 ## {% fa fa-exclamation-triangle red %} Run is not accepting any new groups