Add prefill message content method to iOS SDK

[alimcharaniya]

Hi there,

We like to prefill messages for our users so our support team can quickly understand the inquiry reason. The JS SDK has the ablity to send a pre determined message.

$crisp.push(['do', 'chat:open']);
$crisp.push(['do', 'message:send', ['text', 'Verify my account, please.']]);

Can we please add this functionality to the iOS SDK?

Thanks,
Alim

[baptistejamin]

Hey Alim! Thanks for the feedback, I'll share this with the rest of the team!

[jmtiimo]

@baptistejamin is this something that's on the roadmap? We would love to have this feature

[davit-b]

Just a suggestion,
Is it possible for you guys to do

CrispSDK.session.segments = ["iOSApp1.2", "support", "verify_account"]
CrispSDK.session.setString("verify_me_request", forKey: "request_type")

You can filter by segments in the UI
And you can also view the session key:values in the UI as well