Crashes on tvOS - Comscore 6.10.2

[vivianechan]

SDK Version: Comscore 6.10.2 (Cocoapods)
Affecting: iOS and tvOS 16.5 and up on all devices (iPad, iPhone, AppleTV)

We are seeing many ComsScore related crashes

See attached crash log for our top crash. (Some symbols and threads redacted.). This crash happens much more frequently on tvOS. We are not able to reproduce it.

ComScoreCrashLog.txt

[nabi-cs]

Hi @vivianechan,

Thanks for reaching out. Unfortunately the function mentioned in the crash logs doesn't provide enough information about the problem and without having the reproduction scenario it will be harder to find out the origins of the issue.

I strongly recommend to upgrade the Comscore sdk to the latest version (6.11.0) which has been published in September. And check if the problem still exists.

Besides could you please check whether the problem is only happening with the version 6.10.2 of Comscore sdk (which is mentioned in your report) or was also hapenning with the older versions?

Also providing information about the way you implement/use Comscore sdk can be helpful. I mean the order and the places (like threads, functions, etc) which are creating instances of the Comscore objects or call its functions.

Bests,
Nabi