Update FAQ Responses

[kevindphan]

Overview

Need to update FAQ responses based on Bonnie's feedback.

Extra info from Bonnie

• Also add one more item to the FAQ
  Q: What is Radical Collaboration?
  A: We must connect with people from different backgrounds, skills, abilities and thinking modalities to learn and share approaches to societal challenges in order to fulfil the potential of open source. By making visible the connections between our projects, we can all collaborate and build more efficiently, effectively and more humanely. Increasing access through transparency of information, tools and open invitations to participate is what defines Radical Collaboration.

Action Items

• Review Bonnie's feedback
• Go into backend and change the FAQ responses
• See issue descriptions in comments
  • Once all FAQ changes are finished, audit FAQs with Bonnie Issue FAQ and Website Audit #1135
  • User Test FAQ: What is CTI? #1130 (Post-MVP)
  • Rethink Nav Labels #1131
  • Update FAQ: "Can I change the organization my project is Listed under?" #1132
  • Update FAQ: "Who are index contributors?" #1133
  • Update FAQ and Donation page: "How do I Make a Donation" #1134
  • Make Add organizations functionality available to be linked #1141
  • Update FAQ: What are Topic Tags? #1142

Resources/Instructions

Refer to issue #856 to find videos of Bonnie's feedback
Refer to #1096 to find comments on feedback

How to update the FAQs in the back end

• Visit out back end Django using credentials from 1password
• Link to quickly access the database

[kevindphan]

I am currently getting an error while trying to edit the FAQ.

[ladissi]

@kevindphan this issue should be resolved if you enter all FAQ data requested in submission form. I created #1083 to track this UI bug for the backend team

[ladissi]

@kevindphan and I to write copy and get verified by Bonnie

[kevindphan]

New copy has been written, just needs to be added to live site.

[kevindphan]

Complete ! Woohoo

[smsada]

FAQ Question and Answers

What if I can't find my project's repository link on GitHub?

• Current Question What if I can't find my project's repository link on GitHub?
• Current Answer: Occasionally, some projects are not listed. Please type the URL manually and submit the project repository link.
• Notes: This question doesn't make sense because all github repos are visible unless they are marked as private in which case you get a 404 (see screen shot below) but the person putting in their repo knows where their repo is and it definitely has url whether public or private.
• Solution: Rewrite question and answer
  • New question text: What if I don't know the URL of my project's repository
  • New answer text: This is a required element to use this tool. You can try searching for it by going to your organizations github account, which might be listed on their website.

Additional info

Bonnie's video where she covers this issue (don't need to watch) Timestamp: 0:24

Image of visiting a private repo where you are not permissioned

Replicate experience of visiting a private repo: https://github.com/hackforla-sandbox/test-private

[smsada]

Re-Opening this issue to track changes made to FAQs and their individual issues

[smsada]

• User Test FAQ: What is CTI? #1130 (Post-MVP)
• Rethink Nav Labels #1131
• Update FAQ: "Can I change the organization my project is Listed under?" #1132
• Update FAQ: "Who are index contributors?" #1133
• Update FAQ and Donation page: "How do I Make a Donation" #1134
• FAQ and Website Audit #1135 (To be done once all other issues pertaining to FAQs and relevant website changes, critical to launch, have been made)
• Make Add organizations functionality available to be linked #1141
• Update FAQ: What are Topic Tags? #1142