Unable to load the service index for source https://community.chocolatey.org/api /v2/. Unable to connect to source 'https://community.chocolatey.org/api/v2/': Object reference not set to an instance of an object.

[brandilton]

Checklist

• I have verified this is the correct repository for opening this issue.
• I have verified no other issues exist related to my problem.
• I have verified this is not an issue for a specific package.
• I have verified this issue is not security related.

What You Are Seeing?

If I run choco outdated on a system without a proxy, I get the following errors:

choco outdated
Chocolatey v2.1.0
Outdated Packages
Output is package name | current version | available version | pinned?

Unable to load the service index for source https://community.chocolatey.org/api
/v2/.
Unable to connect to source 'https://community.chocolatey.org/api/v2/':
Object reference not set to an instance of an object.
chocolatey|2.1.0|2.1.0|false

Chocolatey has determined 0 package(s) are outdated.
1 package(s) had warnings.
Warnings:

chocolatey

What is Expected?

Expect to see a list of outdated packages

How Did You Get This To Happen?

1. Ran choco outdated
2. Saw errors noted
3. Fully removed chocolatey by deleting the $env:SYSTEMDRIVE\ProgramData\Chocolatey folder
4. Reinstalled by running Set-ExecutionPolicy Bypass -Scope Process -Force; [System.Net.ServicePointManager]::SecurityProtocol = [System.Net.ServicePointManager]::SecurityProtocol -bor 3072; iex ((New-Object System.Net.WebClient).DownloadString('https://community.chocolatey.org/install.ps1')).
5. re-ran choco outdated and got same result

System Details

• Operating System: Windows 10 Pro
• Windows PowerShell version: 5.1.19041.3031
• Chocolatey CLI Version: 2.1.0
• Chocolatey Licensed Extension version: choco list chocolatey.extension --exact
• Chocolatey License type: free
• Terminal/Emulator: windows powershell

Installed Packages

chocolatey 2.1.0

Output Log

PS C:\WINDOWS\system32> choco outdated --debug --verbose
Chocolatey v2.1.0
Chocolatey is running on Windows v 10.0.19044.0
Attempting to delete file "C:/ProgramData/chocolatey/choco.exe.old".
Attempting to delete file "C:\ProgramData\chocolatey\choco.exe.old".
Command line: "C:\ProgramData\chocolatey\choco.exe" outdated --debug --verbose
Received arguments: outdated --debug --verbose
RemovePendingPackagesTask is now ready and waiting for PreRunMessage.
Sending message 'PreRunMessage' out if there are subscribers...
[Pending] Removing all pending packages that should not be considered installed.
..
Performing validation checks.
Global Configuration Validation Checks:
 - Package Exit Code / Exit On Reboot = Checked
System State Validation Checks:
 Reboot Requirement Checks:
 - Pending Computer Rename = Checked
 - Pending Component Based Servicing = Checked
 - Pending Windows Auto Update = Checked
 - Pending File Rename Operations = Ignored
 - Pending Windows Package Installer = Checked
 - Pending Windows Package Installer SysWow64 = Checked
The source 'https://community.chocolatey.org/api/v2/' evaluated to a 'normal' so
urce type
NOTE: Hiding sensitive configuration data! Please double and triple
 check to be sure no sensitive data is shown, especially if copying
 output to a gist for review.
Configuration: CommandName='outdated'|CacheLocation='C:\WINDOWS\TEMP\chocolatey'
|
CommandExecutionTimeoutSeconds='2700'|WebRequestTimeoutSeconds='30'|
Sources='https://community.chocolatey.org/api/v2/'|SourceType='normal'|
ShowOnlineHelp='False'|Debug='True'|Verbose='True'|Trace='False'|
Force='False'|Noop='False'|HelpRequested='False'|
UnsuccessfulParsing='False'|RegularOutput='True'|QuietOutput='False'|
PromptForConfirmation='True'|DisableCompatibilityChecks='False'|
AcceptLicense='False'|AllowUnofficialBuild='False'|AllVersions='False'|
SkipPackageInstallProvider='False'|SkipHookScripts='False'|
Prerelease='False'|ForceX86='False'|OverrideArguments='False'|
NotSilent='False'|ApplyPackageParametersToDependencies='False'|
ApplyInstallArgumentsToDependencies='False'|IgnoreDependencies='False'|
CacheExpirationInMinutes='30'|AllowDowngrade='False'|
ForceDependencies='False'|PinPackage='False'|
Information.PlatformType='Windows'|
Information.PlatformVersion='10.0.19044.0'|
Information.PlatformName='Windows 10'|
Information.ChocolateyVersion='2.1.0.0'|
Information.ChocolateyProductVersion='2.1.0'|
Information.FullName='choco, Version=2.1.0.0, Culture=neutral, PublicKeyToken=79
d02ea9cad655eb'|
Information.Is64BitOperatingSystem='True'|
Information.Is64BitProcess='True'|Information.IsInteractive='False'|
Information.UserName='SYSTEM'|Information.UserDomainName='TROMMETER'|
Information.IsUserAdministrator='True'|
Information.IsUserSystemAccount='True'|
Information.IsUserRemoteDesktop='False'|
Information.IsUserRemote='True'|
Information.IsProcessElevated='True'|
Information.IsLicensedVersion='False'|
Information.IsLicensedAssemblyLoaded='False'|
Information.LicenseType='Foss'|
Information.CurrentDirectory='C:\WINDOWS\system32'|
Features.AutoUninstaller='True'|Features.ChecksumFiles='True'|
Features.AllowEmptyChecksums='False'|
Features.AllowEmptyChecksumsSecure='True'|
Features.FailOnAutoUninstaller='False'|
Features.FailOnStandardError='False'|Features.UsePowerShellHost='True'|
Features.LogEnvironmentValues='False'|Features.LogWithoutColor='False'|
Features.VirusCheck='False'|
Features.FailOnInvalidOrMissingLicense='False'|
Features.IgnoreInvalidOptionsSwitches='True'|
Features.UsePackageExitCodes='True'|
Features.UseEnhancedExitCodes='False'|
Features.UseFipsCompliantChecksums='False'|
Features.ShowNonElevatedWarnings='True'|
Features.ShowDownloadProgress='True'|
Features.StopOnFirstPackageFailure='False'|
Features.UseRememberedArgumentsForUpgrades='False'|
Features.IgnoreUnfoundPackagesOnUpgradeOutdated='False'|
Features.SkipPackageUpgradesWhenNotInstalled='False'|
Features.RemovePackageInformationOnUninstall='False'|
Features.ExitOnRebootDetected='False'|
Features.LogValidationResultsOnWarnings='True'|
Features.UsePackageRepositoryOptimizations='True'|
ListCommand.LocalOnly='False'|ListCommand.IdOnly='False'|
ListCommand.IncludeRegistryPrograms='False'|ListCommand.PageSize='25'|
ListCommand.Exact='False'|ListCommand.ByIdOnly='False'|
ListCommand.ByTagOnly='False'|ListCommand.IdStartsWith='False'|
ListCommand.OrderByPopularity='False'|ListCommand.ApprovedOnly='False'|
ListCommand.DownloadCacheAvailable='False'|
ListCommand.NotBroken='False'|
ListCommand.IncludeVersionOverrides='False'|
ListCommand.ExplicitPageSize='False'|
ListCommand.ExplicitSource='False'|
UpgradeCommand.FailOnUnfound='False'|
UpgradeCommand.FailOnNotInstalled='False'|
UpgradeCommand.NotifyOnlyAvailableUpgrades='False'|
UpgradeCommand.ExcludePrerelease='False'|
NewCommand.AutomaticPackage='False'|
NewCommand.UseOriginalTemplate='False'|SourceCommand.Command='unknown'|
SourceCommand.Priority='0'|SourceCommand.BypassProxy='False'|
SourceCommand.AllowSelfService='False'|
SourceCommand.VisibleToAdminsOnly='False'|
FeatureCommand.Command='unknown'|ConfigCommand.Command='Unknown'|
ApiKeyCommand.Command='Unknown'|PinCommand.Command='Unknown'|
OutdatedCommand.IgnorePinned='False'|
ExportCommand.IncludeVersionNumbers='False'|Proxy.BypassOnLocal='True'|
TemplateCommand.Command='unknown'|CacheCommand.Command='Unknown'|
CacheCommand.RemoveExpiredItemsOnly='False'|
_ Chocolatey:ChocolateyOutdatedCommand - Normal Run Mode _
Outdated Packages
 Output is package name | current version | available version | pinned?
Resolving resource PackageSearchResource for source C:\ProgramData\chocolatey\li
b
chocolatey 2.1.0
Resolving resource ListResource for source https://community.chocolatey.org/api/
v2/
Unable to load the service index for source https://community.chocolatey.org/api
/v2/.
Resolving resource PackageMetadataResource for source https://community.chocolat
ey.org/api/v2/
Unable to connect to source 'https://community.chocolatey.org/api/v2/':
 System.NullReferenceException: Object reference not set to an instance of an ob
ject.
   at chocolatey.infrastructure.app.nuget.NugetList.<>c__DisplayClass19_1.<FindP
ackage>b__2()
   at chocolatey.infrastructure.tolerance.FaultTolerance.TryCatchWithLoggingExce
ption[T](Func`1 function, String errorMessage, Boolean throwError, Boolean logWa
rningInsteadOfError, Boolean logDebugInsteadOfError, Boolean isSilent)
chocolatey|2.1.0|2.1.0|false
Chocolatey has determined 0 package(s) are outdated.
 1 package(s) had warnings.
Warnings:
 - chocolatey
Sending message 'PostRunMessage' out if there are subscribers...
Exiting with 0

Additional Context

I do not use any proxy servers

[corbob]

🤔 The log isn't giving too much information about what could be causing the error. Would you mind running the same command again with the --trace flag and provide the output in a gist?

[brandilton]

🤔 The log isn't giving too much information about what could be causing the error. Would you mind running the same command again with the --trace flag and provide the output in a gist?

New to gist, hopefully this is correct: https://gist.github.com/brandilton/8c66b4fed8839149ac9ebd7d7a5a813f

[corbob]

It looks like you might somehow have TLS 1.2 disabled. You might want to take a look at #3250 (comment) with some suggestions to ensure the correct TLS is enabled.

[brandilton]

It looks like you might somehow have TLS 1.2 disabled. You might want to take a look at #3250 (comment) with some suggestions to ensure the correct TLS is enabled.

That did the trick! I was able to script it in with & iiscryptocli.exe /template best and a reboot was not required.

Thank you!