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Ohai reporting Manfacturer as UNKNOWN #741

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jennyfountain opened this issue Feb 18, 2016 · 3 comments
Closed

Ohai reporting Manfacturer as UNKNOWN #741

jennyfountain opened this issue Feb 18, 2016 · 3 comments
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Expeditor: Skip Version Bump Used to skip built_in:bump_version Priority: Medium
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Accepted Minor

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@jennyfountain
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CentOS 6.6

dmidecode 2.12

SMBIOS 2.8 present.

Handle 0x0006, DMI type 1, 27 bytes
System Information
Manufacturer: HP
Product Name: ProLiant DL360 Gen9
Version: Not Specified

Linux xxxx 2.6.32-504.el6.x86_64 #1 SMP Wed Oct 15 04:27:16 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

xxxxxxx:
dmi.system:
all_records:
Array Handle: 0x0008
Asset Tag: Not Specified
Bank Locator: Not Specified
Configured Clock Speed: Unknown
Configured Voltage: Unknown
Data Width: 64 bits
Ending Address: 0x000000207FFFFFFFk
Error Correction Type: Single-bit ECC
Error Information Handle: Not Provided
Family: ProLiant
Form Factor: DIMM
Header and Data:
D3 07 24 00 04 00 00:
Location: System Board Or Motherboard
Locator: PROC 2 DIMM 12
Manufacturer: UNKNOWN <---
Maximum Capacity: 768 GB
Maximum Voltage: Unknown
Minimum Voltage: Unknown
Number Of Devices: 12
Part Number: NOT AVAILABLE
Partition Width: 1
Physical Array Handle: 0x0008
Product Name: ProLiant DL360 Gen9
@tas50
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tas50 commented Mar 3, 2016

@jennyfountain Thanks for getting this bug in and sorry for taking so long to get back to you. I didn't mean to blackhole your list discussion into a GH issue. From your dmidecode and ohai output it definitely seems like we're not decoding the system information correctly. I'll see what I can find.

@tas50 tas50 changed the title Ohai not reporting Manfacturer as UNKNOWN Ohai reporting Manfacturer as UNKNOWN Mar 3, 2016
@tas50
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tas50 commented Mar 3, 2016

@jennyfountain Can you post a gist or e-mail (tsmith[AT]chef.io) me the output of 'ohai -l debug'.

@lamont-granquist lamont-granquist added this to the Accepted Minor milestone Mar 9, 2016
@tas50
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tas50 commented Mar 9, 2016

This was resolved in an e-mail thread by upgrading to the latest Chef/Ohai. The issue was seen in Ohai 7.X.

@tas50 tas50 closed this as completed Mar 9, 2016
@thommay thommay added Expeditor: Skip Version Bump Used to skip built_in:bump_version and removed Meta: Exclude From Changelog labels Sep 22, 2017
@chef chef locked and limited conversation to collaborators Nov 16, 2017
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@thommay @lamont-granquist @tas50 @jennyfountain