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Error performing Webhooks::InstagramEventsJob #5906
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Ok sry, fixed it https://www.chatwoot.com/docs/self-hosted/configuration/features/integrations/instagram-channel-setup please change this page with better description. Or if possible I will update the descriptions. I had added more permissions than needed. You only need: |
It seems you had added standby messages; they are only helpful when your pages are connected to multiple apps. We have added it to some of our customers using various apps; it is only beneficial if you implement the handover protocol on top of this webhook. @alex4o We will surely change the description, and if you have a better suggestion from the customer's point of view you are always welcome with the PR. Thanks. Closing this issue and creating one under https://github.com/chatwoot/docs with this ticket as a suggestion. |
@alex4o If you are going to submit your app for review, make sure you do that on the live app. Facebook doesn't support test app webhook events for Instagram anymore. https://developers.facebook.com/support/bugs/468852858104743/ |
This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs. |
Describe the bug
I have setup an instagram connection for chatwoot. But when I send a message this is what I see.
To Reproduce
Steps to reproduce the behavior:
Setup a facebook app, and add the instagram webhook.
Expected behavior
See the messages that were send properly.
When I run this test the message appears fine.
Facebook messages appear fine too.
Server logs
This is the file where it fails: https://github.com/chatwoot/chatwoot/blob/develop/app/jobs/webhooks/instagram_events_job.rb
Environment
Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).
Desktop (please complete the following information) (If applicable)
Smartphone (please complete the following information) (If applicable)
Docker (If applicable)
Please share the output of the following.
docker version
20.10.21docker info
docker-compose version
Cloud Provider (If applicable)
Additional context
Add any other context about the problem here.
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