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Account Switching Issue on iOS Mobile App #859

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JaideepGuntupalli opened this issue Dec 3, 2024 · 0 comments
Open

Account Switching Issue on iOS Mobile App #859

JaideepGuntupalli opened this issue Dec 3, 2024 · 0 comments

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@JaideepGuntupalli
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Bug Description

When switching between accounts on the mobile app (latest version on iPhone), the app reverts back to the previous account after reload, instead of maintaining the newly selected account.

Steps to Reproduce

  1. Open Chatwoot mobile app
  2. Log in to Account A
  3. Switch to Account B
  4. Allow app to reload
  5. Observe that the app switches back to Account A automatically

Expected Behavior

  • After switching to a different account and reload, the app should maintain the newly selected account
  • The selected account should persist until manually changed

Observed Behavior

  • App automatically reverts to the previous account after reload
  • Unable to maintain the newly selected account
  • Creates confusion in account management

Environment

Platform: Self Hosted Installation of Chatwoot
Device: iPhone
OS Version: iOS 18.1
Chatwoot App Version: 1.10.51
Chatwoot Server Version: 3.13.0

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