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Help wanted: install failed #447
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Thanks for opening your first issue here! 🛠 Please be sure to follow the issue template, as the info it provides will help us help you! If you have any questions, please don't hesitate contact @ccarterlandis, @sgoggins, or @gabe-heim! |
Hi @dota17! What operating system are you running? Additionally, what are the file permissions for |
Sorry, I forgot to give some detail information about my PC.
well, at first, it tells me that:
and when I run install.sh manually, it tells me:
That's all. |
Thanks for providing that information @dota17. Good news is that we officially support Ubuntu 18.04 and that the file permissions should be fine. The "bad interpreter" error makes me think that the |
Thank you very much! PS: I have tried to download .zip package directly instead of cloning it, but there are some problems to unzip it.
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Ah, that would explain things. We do not officially support local Windows installation at this time, so I'm not surprised that there are line endings causing problems like an erroneous We have a very rough prototype windows installation guide written by another member of our community in issue #403, but beyond that my best recommendation is cloning it directly on a UNIX system, perhaps in an Ubuntu virtual machine. That should hopefully fix some of the line ending issues. Sorry for the inconvenience and I hope we can work something out! Let me know if you have any other questions. |
@dota17 Are you using an Ubuntu Subsystem for Windows along with a Windows installation? Or an Ubuntu VM with a shared filesystem? If it isn't either you can disregard my message, but this is some experience of mine. On both of these types of systems, I've had a similar issue and it was fixed by creating a virtual environment with the tool `virtualenv' instead of python's built-in with the flags provided.
The other important part for fixing my similar issue was to clone the repo directly with |
Thank you for your quick reply and advice! Well, For some reason, I can't clone source package directly on Ubuntu at that time. So my original intent was to clone it on Windows, then compress it and upload it to Ubuntu. For now, I will no longer try to install it on Windows, I will use the Ubuntu 18.04 inside the DOCKER. And now, the installation process run soomthly! The only problem is that it takes too much time and need to do a lot of interactive options. |
Hi augur team!
When I try to install this lib according to the document, I got a fail at step 2:
Is there anyone who can help me?
Thanks in advance!
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