Carbon Language community transparency report through 2024-06-30

[CelineausBerlin]

The Carbon community works to be welcoming and kind among itself and to others,
with a deep commitment to psychological safety, and we want to ensure that
doesn’t change as we grow and evolve. To that end, we have a few ground rules
that we ask all community members to adhere to:

• be welcoming,
• be friendly and patient,
• be considerate,
• be kind,
• be careful in the words that we choose,
• when we disagree, try to understand why, and
• recognize when progress has stopped, and take a step back.

The following summary is intended to help the community understand what kinds of
Code of Conduct incidents were brought to our attention lately, and how we
dealt with them.

Publishing such transparency reports on a regular basis is helping us track
progress and hold ourselves accountable to high standards of community culture.

Summary

In the second quarter of the year 2024 moderation work has been even lighter
than in the previous one. It seems like our communication culture is solidifying,
and our constructive spirit and focus is becoming a given.
Meanwhile, we still have around 5,000 people signed up on our Discord server
and now over 150 contributors on GitHub.

Our moderation and conduct teams have not changed, and we have 12 people
on board, including our community lead who serves as their guide, trainer and
coach.
Our team members are contributing from 3 different continents.

Our AutoMod bots are automatically catching the use of some harmful language
and spam, which helps us focus on the educational and conversational part of
our moderation role.

AutoMod bot work has almost doubled since the first quarter of 2024, with 81
messages automatically flagged, 80 of which were blocked directly due to the
nature of their content, and a sole other moderation intervention was documented
in that period.
We optimized our AutoMod bot to catch more such spam while we were at it.

Please note that some incidents may have escaped our attention. You can help us
keep our spaces welcoming and fostering a spirit of collaboration, and report
any situation that may require our intervention:
https://github.com/carbon-language/carbon-lang/blob/trunk/CODE_OF_CONDUCT.md

Our interventions from 2024-04-01 through 2024-06-30

There were some off-topic comments on Discord, and the user deleted them
after we reached out about it.
Also, with spam ramping up on our Discord server, we kept reporting
spammer accounts to Discord manually as well.

Closing observations

Our manual moderation work faded away, while AutoMod bot activity was almost
exclusively about blocking spam in Q2 2024.
Our conduct team has not come up with satisfying improvements to our
member rotation model yet, so we did not make any change to our framework.
We’ll keep watching and providing support when needed, and are hoping for
more contributions while keeping the atmosphere friendly and kind.

Thank you very much for your contributions, good spirits and see you around!

The Carbon Code of Conduct team, 2024-07-22