Refund is not working when cancelling a booking.

[MuhammadAimanSulaiman]

Hello cal team, I hope you're doing well.

I am currently developing a payment app for Cal.com and have successfully implemented all the features, with the exception of the refund functionality. Everything else is working seamlessly.

When a booking is canceled, I see the following message: "A refund for this booking payment is on its way," which suggests that Cal.com supports automatic refunds for canceled bookings. However, the refund process isn’t functioning as expected.

I checked the source code and I found out that the refund function within PaymentService.ts is not being triggered when cancelling bookings. I have also reviewed Cal.com's refund policies but am uncertain whether the policy covers event bookings in terms of refunds.

Could you kindly confirm whether the refund feature for cancelled bookings is officially supported by Cal.com? If it is, are there any specific configurations or settings I should be aware of to ensure the refund process works correctly?

I look forward to your guidance on this.

Thank you for your time and assistance.