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Unable to setup sync with multiple profiles #24839

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danhab99 opened this issue Aug 21, 2022 · 3 comments
Closed

Unable to setup sync with multiple profiles #24839

danhab99 opened this issue Aug 21, 2022 · 3 comments

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@danhab99
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Description

I want to add my work profile to my personal computer. I created a new profile and tried to setup a new sync chain with it but nothing happens. In the "Manage your synced devices" page, there is no device in the list, not even the computer I'm using (i.e "This Device"). On my work machine, brave lists my laptop as on the sync chain but not my personal computer.

Steps to Reproduce

  1. Have and use Brave for personal use, use your default profile for awhile.
  2. Create a new Brave profile
  3. Go to sync settings and click "start using sync"
  4. Choose "I have a sync code"
  5. Enter sync code form existing profile
  6. Observe fault

Actual result:

No devices listed, nothing sync

Screenshot_2022-08-21-35_1021x810

Expected result:

Brave sync works

Reproduces how often:

Chronic

Brave version (brave://version info)

My personal computer
Brave 1.38.111 Chromium: 101.0.4951.54 (Official Build) (64-bit)
Revision 67da1aeb32cedd27634ca6634fb79cbd85d3f0ab-refs/branch-heads/4951@{#1126}
OS Linux
JavaScript V8 10.1.124.11
User Agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.54 Safari/537.36
Command Line /usr/lib/brave-bin/brave --enable-crashpad --disable-client-side-phishing-detection --disable-domain-reliability --enable-dom-distiller --no-pings --component-updater=url-source=https://go-updater.brave.com/extensions --origin-trial-public-key=bYUKPJoPnCxeNvu72j4EmPuK7tr1PAC7SHh8ld9Mw3E=,fMS4mpO6buLQ/QMd+zJmxzty/VQ6B1EUZqoCU04zoRU= --sync-url=https://sync-v2.brave.com/v2 --lso-url=https://no-thanks.invalid --variations-server-url=https://variations.brave.com/seed --variations-insecure-server-url=https://variations.brave.com/seed --flag-switches-begin --disable-features=SystemNotifications --flag-switches-end
Executable Path /usr/lib/brave-bin/brave
Profile Path /home/dan/.config/BraveSoftware/Brave-Browser/Default
Variations AdRewardsStudy:NextPaymentDayAdvertiserSplitTestStudy:GroupBBraveAds.AdServingStudy:DefaultAdNotificationsPerHour=10/MaximumAdNotificationsPerDay=100/MaximumInlineContentAdsPerHour=12/MaximumInlineContentAdsPerDay=60/AdServingVersion=1BraveAds.FrequencyCappingStudy:ExcludeAdIfWithinTimeWindow=0hBraveAds.UserActivityStudy:Triggers=NTPSI/TimeWindow=15m/Threshold=0.0/IdleTimeThreshold=5sBraveDebounceStudy:EnabledConversionsStudy:NewDefaultPatternDefault1pBlockingStudy:DisabledDisableBlobPartitioning:DefaultDisableReduceLanguage:EnabledEphemeralStorageStudy:EnabledExtendedVariationsSafeMode5:Default5FirstPartyEphemeralDomainBlockStudy:EnabledForceDisableBlinkFeatures:EnabledNavigationThreadingOptimizationsCompatOldVersions:DisabledPartitionBlinkMemoryCacheStudy:EnabledPartitionConnectionsByNetworkIsolationKeyStudy:EnabledPermissionLifetimeReleaseStudy:EnabledRequestAdsEnabledApiStudy:EnabledSpeedreaderReleaseStudy:Enabled
My work laptop
Brave 1.42.97 Chromium: 104.0.5112.102 (Official Build) (64-bit)
Revision 8e5396254975ef939f2ef7d0bd334e48a052b536-refs/branch-heads/5112@{#1478}
OS Windows 10 Version 21H2 (Build 19044.1889)
JavaScript V8 10.4.132.22
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.102 Safari/537.36
Command Line "C:\Users\DHabot\AppData\Local\BraveSoftware\Brave-Browser\Application\brave.exe" --disable-domain-reliability --enable-dom-distiller --component-updater=url-source=https://go-updater.brave.com/extensions --origin-trial-public-key=bYUKPJoPnCxeNvu72j4EmPuK7tr1PAC7SHh8ld9Mw3E=,fMS4mpO6buLQ/QMd+zJmxzty/VQ6B1EUZqoCU04zoRU= --sync-url=https://sync-v2.brave.com/v2 --lso-url=https://no-thanks.invalid --variations-server-url=https://variations.brave.com/seed --variations-insecure-server-url=https://variations.brave.com/seed --enable-features --disable-features --flag-switches-begin --flag-switches-end
Executable Path C:\Users\DHabot\AppData\Local\BraveSoftware\Brave-Browser\Application\brave.exe
Profile Path C:\Users\DHabot\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default
Active Variations AdRewardsStudy:NextPaymentDayAdvertiserSplitTestStudy:GroupABraveAds.AdServingStudy:DefaultAdNotificationsPerHour=10/MaximumAdNotificationsPerDay=100/MaximumInlineContentAdsPerHour=12/MaximumInlineContentAdsPerDay=60/AdServingVersion=1BraveAds.FrequencyCappingStudy:ExcludeAdIfWithinTimeWindow=0hBraveAds.UserActivityStudy:Triggers=NTPSI/TimeWindow=15m/Threshold=0.0/IdleTimeThreshold=5sBraveDebounceStudy:EnabledConversionsStudy:NewDefaultPatternDefault1pBlockingStudy:DisabledDisableReduceLanguage:EnabledEphemeralStorageStudy:EnabledExtendedVariationsSafeMode5:SignalAndWriteViaFileUtil5FirstPartyEphemeralDomainBlockStudy:EnabledForceDisableBlinkFeatures:EnabledPartitionBlinkMemoryCacheStudy:EnabledPartitionConnectionsByNetworkIsolationKeyStudy:EnabledPermissionLifetimeReleaseStudy:EnabledRequestAdsEnabledApiStudy:EnabledSpeedreaderReleaseStudy:Enabled

Version/Channel Information:

  • Can you reproduce this issue with the current release? yes
  • Can you reproduce this issue with the beta channel? cant try
  • Can you reproduce this issue with the nightly channel? cant try

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? no
  • Does the issue resolve itself when disabling Brave Rewards? no
  • Is the issue reproducible on the latest version of Chrome? no

Miscellaneous Information:

Found this page while trying to set this up. This is the error that's in the red rows in that sidebar:

Error: GenerateCryptoErrorsForTypes@components/sync/driver/data_type_manager_impl.cc:35, cryptographer error was encountered: 

Screenshot_2022-08-21-28_1920x1080

@AlexeyBarabash
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Just tried - I can setup two profiles of the same browser to be at the same sync chain:

image

image

@danhab99 is the issue still present for you?

@danhab99
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It's been months since so I guess this got fixed some time in the past. I have managed to have two profiles with different sync chains as of today so I guess this is closed.

@AlexeyBarabash
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thanks @danhab99 !

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