Change "x BAT arriving in y days" text to emphasize that payouts will begin by that time

[Miyayes]

Description

Currently, we say "2.1 BAT arriving in 3 days" messaging upon a new month. However, payout team usually only starts payout processing on that date, and payouts (especially to verified users) can take a couple days to all process due to transaction times on various exchanges/custodians. We should change text to reflect this, as there is still user confusion.

OR, the payout team can adjust payout date to catch the end/completion of payouts. However, some users will see this messaging even though they've already received their payout (since transactions are sequentially processed). cc: @aekeus

Solution

Main message: Your X BAT payout will begin processing in Y Days.
Subtext (fine print): Note: It can take a few days for the payout to process and your BAT to arrive.

cc: @jonathansampson

[rmcfadden3]

Per sidebar in Slack, here's our winner:

Main message: Your X BAT payout will begin processing in Y Days.
Subtext (fine print): Note: It can take a few days for the payout to process and your BAT to arrive.

[Miyayes]

[rmcfadden3]

Nice! Messaging seems to fit the design OK.

[emerick]

@Miyayes Do we want to skip the "fine print" note on the Rewards widget version? Seems like it will get cramped there, but let me know.

[Miyayes]

@emerick Good point. We can skip it for now, especially as zenparsing will be reworking Rewards NTP Widget v2. Will keep an eye out on user feedback.

[stephendonner]

Verified PASSED using

Brave	1.32.74 Chromium: 95.0.4638.54 (Official Build) dev (x86_64)
Revision	d31a821ec901f68d0d34ccdbaea45b4c86ce543e-refs/branch-heads/4638@{#871}
OS	macOS Version 11.6 (Build 20G165)

Steps:

1. new profile
2. launched Brave
3. enabled Rewards
4. viewed some ads
5. opened brave://rewards and noted the Next payment date
6. shut down Brave
7. time traveled to 3 days before the payout date
8. reopened brave://rewards and a new-tab page
9. confirmed messaging changes:

brave://rewards:

Your +0.03 BAT payout will begin processing in 3 days.
Note: It can take a few days for the payout to process and your BAT to arrive.

New-tab page:

Your +0.03 BAT payout will begin processing in 3 days.

brave://rewards	new-tab page

[LaurenWags]

@Miyayes @emerick the test plan in brave/brave-core#10240 doesn't mention any wording changes on the panel. This is what I'm seeing on the panel with 1.32.x, is this expected?

Panel Summary View	Panel Creator View

On brave://rewards and NTP widget I see the same as @stephendonner above, which matches the test plan:

brave://rewards	NTP widget

Brave | 1.32.78 Chromium: 95.0.4638.54 (Official Build) beta (x86_64)
-- | --
Revision | d31a821ec901f68d0d34ccdbaea45b4c86ce543e-refs/branch-heads/4638@{#871}
OS | macOS Version 11.6 (Build 20G165)

[emerick]

@LaurenWags Yes, that's my fault for not pointing that out. We simplified the text a little on that screen to try to avoid the need for two lines.

[LaurenWags]

thanks @emerick, glad it's expected 👍🏻