can't accept grants due to "statusCode":400,"error":"Bad Request","message":"Invalid request R1"

[doctord919]

Description

No ads

Steps to Reproduce

1. uninstall brave & remove"..\AppData\Local\BraveSoftware\Brave-Browser"
2. install brave & run brave

Actual result:

req:
GET https://ads-serve.brave.com/v1/confirmation/token/8f343431-8b12-4818-a9af-272350c0ce8b?nonce=5ed48ce2-881d-4be2-a3d4-e321d62125ce HTTP/1.1
Host: ads-serve.brave.com
Connection: keep-alive
Sec-Fetch-Site: none
Sec-Fetch-Mode: no-cors
Sec-Fetch-Dest: empty
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9

resp:
HTTP/1.1 400 Bad Request
Connection: keep-alive
Content-Length: 20
Content-Type: application/json; charset=utf-8
Access-Control-Allow-Origin: *
Accept-Ranges: bytes
Date: Thu, 25 Mar 2021 13:45:05 GMT
Via: 1.1 varnish
X-Served-By: cache-ams21065-AMS
X-Cache: MISS
X-Cache-Hits: 0

"Invalid Request R1"

4k-picture
https://c.radikal.ru/c12/2103/44/89773c21d9ea.jpg

Expected result:

Users should be able to accept grants without any issues.

Reproduces how often:

1. My current system Win10 LTSC 1809 Build 17763.1757 - 100%
2. I remove my work hdd and setup new ssd and install Win10 Pro H2 ... 24 Mar 21 Brave get ads, today(25Mar) Brave get 'Invalid Request R1' - 100%
3. I put the program on my father's laptop and everything is fine so far. - 0%

Brave version (brave://version info)

Brave	1.22.67 Chromium: 89.0.4389.90 (Официальная сборка) (64 бит)
Версия	62eb262cdaae9ef819aadd778193781455ec7a49-refs/branch-heads/4389@{#1534}

Version/Channel Information:

• Can you reproduce this issue with the current release? yes
• Can you reproduce this issue with the beta channel? n/a
• Can you reproduce this issue with the nightly channel? n/a

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields? n/a
• Does the issue resolve itself when disabling Brave Rewards?n/a
• Is the issue reproducible on the latest version of Chrome? n/a

Miscellaneous Information:

A couple of weeks ago, I noticed that the program stopped receiving ads and the balance stopped changing. On March 24, I checked the internet using fiddler and made sure that it is.

[bsclifton]

cc: @tmancey

[tmancey]

@doctord919 Can you please visit brave://rewards-internals and email your payment id to [email protected] (please do not post this payment id here. Thanks

[tmancey]

@doctord919 Please try now, as this was identified as a server-side issue.

[hihouhou]

what does this error mean ?

[tmancey]

After checking with the server team this was just a server issue. Thanks

[hihouhou]

so solved for everybody ? really ?
Response Status Code: 400 Response: "Invalid Request R1"
I won't be paid because not solved ...

[tmancey]

This was an issue for @doctord919 that has been resolved. @hihouhou if you could please reach out to the support team for help with your wallet. Thank you, Terry

[hihouhou]

https://community.brave.com/t/not-accumulating-bat-anymore/225137/12?u=hihouhou

[hihouhou]

@tmancey, nobody is able to solved my problem so github is the good place, have I to open a new ticket or will you do the job on this one ?

[hihouhou]

Hello,
is it the Terry's tips ?
Seems weird, it's an issue from server side.

[ancho85]

https://community.brave.com/t/not-accumulating-bat-anymore/225137/23

[tmancey]

@ancho85 this issue is closed. Please raise a new issue on the community boards with the required information. Thank you