diff --git a/src/lib/viewers/controls/media/MediaSettings.tsx b/src/lib/viewers/controls/media/MediaSettings.tsx
index 88dd84a6c..07a82bb5d 100644
--- a/src/lib/viewers/controls/media/MediaSettings.tsx
+++ b/src/lib/viewers/controls/media/MediaSettings.tsx
@@ -15,7 +15,7 @@ export type Props = Partial<AudioTracksProps> &
     Partial<SettingsProps> &
     Partial<SubtitlesProps> &
     AutoplayProps &
-    RateProps & { className?: string };
+    RateProps & { className?: string; isHDSupported?: boolean };
 
 export default function MediaSettings({
     audioTrack,
@@ -23,6 +23,7 @@ export default function MediaSettings({
     autoplay,
     badge,
     className,
+    isHDSupported,
     onAudioTrackChange = noop,
     onAutoplayChange,
     onQualityChange,
@@ -61,6 +62,7 @@ export default function MediaSettings({
                 {quality && (
                     <Settings.MenuItem
                         data-testid="bp-media-settings-quality"
+                        isDisabled={!isHDSupported}
                         label={__('media_quality')}
                         target={Menu.QUALITY}
                         value={getQualityLabel(quality)}
diff --git a/src/lib/viewers/controls/media/__tests__/MediaSettings-test.tsx b/src/lib/viewers/controls/media/__tests__/MediaSettings-test.tsx
index 20a8d4a28..e9be38eab 100644
--- a/src/lib/viewers/controls/media/__tests__/MediaSettings-test.tsx
+++ b/src/lib/viewers/controls/media/__tests__/MediaSettings-test.tsx
@@ -76,6 +76,11 @@ describe('MediaSettings', () => {
                 const wrapper = getWrapper({ quality: 'auto', onQualityChange: jest.fn() });
                 expect(wrapper.exists(MediaSettingsMenuQuality)).toBe(true);
             });
+
+            test('should render with isDisabled based on isHDSupported prop', () => {
+                const wrapper = getWrapper({ isHDSupported: false, quality: 'auto', onQualityChange: jest.fn() });
+                expect(wrapper.find({ target: 'quality' }).prop('isDisabled')).toBe(true);
+            });
         });
 
         describe('subtitles menu', () => {
diff --git a/src/lib/viewers/controls/settings/SettingsMenuItem.scss b/src/lib/viewers/controls/settings/SettingsMenuItem.scss
index 74d43488d..1ec9a0b5c 100644
--- a/src/lib/viewers/controls/settings/SettingsMenuItem.scss
+++ b/src/lib/viewers/controls/settings/SettingsMenuItem.scss
@@ -3,6 +3,10 @@
 .bp-SettingsMenuItem {
     @include bp-SettingsRow;
 
+    &[aria-disabled='true'] {
+        cursor: default;
+    }
+
     &:hover {
         background-color: $hover-blue-background;
 
diff --git a/src/lib/viewers/controls/settings/SettingsMenuItem.tsx b/src/lib/viewers/controls/settings/SettingsMenuItem.tsx
index 84a2d2d64..ba076adcd 100644
--- a/src/lib/viewers/controls/settings/SettingsMenuItem.tsx
+++ b/src/lib/viewers/controls/settings/SettingsMenuItem.tsx
@@ -8,23 +8,28 @@ import './SettingsMenuItem.scss';
 export type Props = React.RefAttributes<HTMLDivElement> & {
     className?: string;
     label: string;
+    isDisabled?: boolean;
     target: Menu;
     value: string;
 };
 export type Ref = HTMLDivElement;
 
 function SettingsMenuItem(props: Props, ref: React.Ref<Ref>): JSX.Element {
-    const { className, label, target, value, ...rest } = props;
+    const { className, label, isDisabled = false, target, value, ...rest } = props;
     const { setActiveMenu } = React.useContext(SettingsContext);
 
     const handleClick = (): void => {
+        if (isDisabled) {
+            return;
+        }
+
         setActiveMenu(target);
     };
 
     const handleKeydown = (event: React.KeyboardEvent<Ref>): void => {
         const key = decodeKeydown(event);
 
-        if (key !== 'ArrowRight' && key !== 'Enter' && key !== 'Space') {
+        if (isDisabled || (key !== 'ArrowRight' && key !== 'Enter' && key !== 'Space')) {
             return;
         }
 
@@ -34,6 +39,7 @@ function SettingsMenuItem(props: Props, ref: React.Ref<Ref>): JSX.Element {
     return (
         <div
             ref={ref}
+            aria-disabled={isDisabled}
             aria-haspopup="true"
             className={classNames('bp-SettingsMenuItem', className)}
             onClick={handleClick}
@@ -47,7 +53,7 @@ function SettingsMenuItem(props: Props, ref: React.Ref<Ref>): JSX.Element {
             </div>
             <div className="bp-SettingsMenuItem-value">{value}</div>
             <div className="bp-SettingsMenuItem-arrow">
-                <IconArrowRight24 height={18} width={18} />
+                {!isDisabled && <IconArrowRight24 height={18} width={18} />}
             </div>
         </div>
     );
diff --git a/src/lib/viewers/controls/settings/__tests__/SettingsMenuItem-test.tsx b/src/lib/viewers/controls/settings/__tests__/SettingsMenuItem-test.tsx
index 8c362f042..fafb8d459 100644
--- a/src/lib/viewers/controls/settings/__tests__/SettingsMenuItem-test.tsx
+++ b/src/lib/viewers/controls/settings/__tests__/SettingsMenuItem-test.tsx
@@ -36,6 +36,29 @@ describe('SettingsMenuItem', () => {
 
             expect(context.setActiveMenu).toBeCalledTimes(calledTimes);
         });
+
+        test('should not set the active menu when clicked while disabled', () => {
+            const context = getContext();
+            const wrapper = getWrapper({ isDisabled: true }, context);
+
+            wrapper.simulate('click');
+
+            expect(context.setActiveMenu).not.toBeCalled();
+        });
+
+        test.each`
+            key
+            ${'ArrowRight'}
+            ${'Enter'}
+            ${'Space'}
+        `('should not set the active menu when $key is pressed while disabled', ({ key }) => {
+            const context = getContext();
+            const wrapper = getWrapper({ isDisabled: true }, context);
+
+            wrapper.simulate('keydown', { key });
+
+            expect(context.setActiveMenu).not.toBeCalled();
+        });
     });
 
     describe('render', () => {
@@ -43,9 +66,17 @@ describe('SettingsMenuItem', () => {
             const wrapper = getWrapper();
 
             expect(wrapper.getDOMNode()).toHaveClass('bp-SettingsMenuItem');
+            expect(wrapper.getDOMNode().getAttribute('aria-disabled')).toBe('false');
             expect(wrapper.find('.bp-SettingsMenuItem-label').contains('Speed')).toBe(true);
             expect(wrapper.find('.bp-SettingsMenuItem-value').contains('Normal')).toBe(true);
             expect(wrapper.exists(IconArrowRight24)).toBe(true);
         });
+
+        test('should render as disabled when isDisabled is true', () => {
+            const wrapper = getWrapper({ isDisabled: true });
+
+            expect(wrapper.getDOMNode().getAttribute('aria-disabled')).toBe('true');
+            expect(wrapper.exists(IconArrowRight24)).toBe(false);
+        });
     });
 });
diff --git a/src/lib/viewers/media/DashControls.tsx b/src/lib/viewers/media/DashControls.tsx
index d47e3ce3c..ac3739467 100644
--- a/src/lib/viewers/media/DashControls.tsx
+++ b/src/lib/viewers/media/DashControls.tsx
@@ -26,6 +26,7 @@ export default function DashControls({
     currentTime,
     durationTime,
     isAutoGeneratedSubtitles,
+    isHDSupported,
     isPlaying,
     isPlayingHD,
     onAudioTrackChange,
@@ -74,6 +75,7 @@ export default function DashControls({
                         autoplay={autoplay}
                         badge={isPlayingHD ? <HDBadge /> : undefined}
                         className="bp-DashControls-settings"
+                        isHDSupported={isHDSupported}
                         onAudioTrackChange={onAudioTrackChange}
                         onAutoplayChange={onAutoplayChange}
                         onQualityChange={onQualityChange}
diff --git a/src/lib/viewers/media/DashViewer.js b/src/lib/viewers/media/DashViewer.js
index 83a07e429..cc8733185 100644
--- a/src/lib/viewers/media/DashViewer.js
+++ b/src/lib/viewers/media/DashViewer.js
@@ -835,7 +835,7 @@ class DashViewer extends VideoBaseViewer {
 
         const isHDSupported = this.hdVideoId !== -1;
         this.selectedQuality = isHDSupported ? this.cache.get('media-quality') || 'auto' : 'sd';
-        this.setQuality(this.selectedQuality);
+        this.setQuality(this.selectedQuality, false);
     }
 
     /**
@@ -1045,12 +1045,13 @@ class DashViewer extends VideoBaseViewer {
     /**
      * Updates the selected quality and updates the player accordingly
      * @param {string} quality - 'sd', 'hd', or 'auto'
+     * @param {boolean} [saveToCache] - Whether to save this value to the cache, defaults to true
      * @emits qualitychange
      * @return {void}
      */
-    setQuality(quality) {
+    setQuality(quality, saveToCache = true) {
         const newQuality = quality !== 'sd' && quality !== 'hd' ? 'auto' : quality;
-        this.cache.set('media-quality', newQuality, true);
+        this.cache.set('media-quality', newQuality, saveToCache);
         this.selectedQuality = newQuality;
 
         switch (newQuality) {
@@ -1147,6 +1148,7 @@ class DashViewer extends VideoBaseViewer {
                 currentTime={this.mediaEl.currentTime}
                 durationTime={this.mediaEl.duration}
                 isAutoGeneratedSubtitles={!!this.autoCaptionDisplayer}
+                isHDSupported={this.hdVideoId !== -1}
                 isPlaying={!this.mediaEl.paused}
                 isPlayingHD={this.isPlayingHD()}
                 onAudioTrackChange={this.setAudioTrack}
diff --git a/src/lib/viewers/media/__tests__/DashControls-test.tsx b/src/lib/viewers/media/__tests__/DashControls-test.tsx
index 0a5da8e4a..0ec57dd54 100644
--- a/src/lib/viewers/media/__tests__/DashControls-test.tsx
+++ b/src/lib/viewers/media/__tests__/DashControls-test.tsx
@@ -79,6 +79,11 @@ describe('DashControls', () => {
             expect(wrapper.find(VolumeControls).prop('onVolumeChange')).toEqual(onVolumeChange);
         });
 
+        test.each([true, false])('should set isHDSupported prop on MediaSettings as %s', isHDSupported => {
+            const wrapper = getWrapper({ isHDSupported });
+            expect(wrapper.find(MediaSettings).prop('isHDSupported')).toBe(isHDSupported);
+        });
+
         test('should not pass along badge if not playing HD', () => {
             const wrapper = getWrapper({ badge: <CustomBadge /> });
             expect(wrapper.find(MediaSettings).prop('badge')).toBeUndefined();
diff --git a/src/lib/viewers/media/__tests__/DashViewer-test.js b/src/lib/viewers/media/__tests__/DashViewer-test.js
index 118f6a7a2..1a4cfb949 100644
--- a/src/lib/viewers/media/__tests__/DashViewer-test.js
+++ b/src/lib/viewers/media/__tests__/DashViewer-test.js
@@ -752,14 +752,14 @@ describe('lib/viewers/media/DashViewer', () => {
             dash.loadUIReact();
 
             expect(dash.selectedQuality).toBe('sd');
-            expect(dash.setQuality).toBeCalledWith('sd');
+            expect(dash.setQuality).toBeCalledWith('sd', false);
         });
 
         test('should set quality to auto if HD is supported and cache has no entry', () => {
             dash.loadUIReact();
 
             expect(dash.selectedQuality).toBe('auto');
-            expect(dash.setQuality).toBeCalledWith('auto');
+            expect(dash.setQuality).toBeCalledWith('auto', false);
         });
 
         test('should set quality to cache value if HD is supported and cache has an entry', () => {
@@ -768,7 +768,7 @@ describe('lib/viewers/media/DashViewer', () => {
             dash.loadUIReact();
 
             expect(dash.selectedQuality).toBe('hd');
-            expect(dash.setQuality).toBeCalledWith('hd');
+            expect(dash.setQuality).toBeCalledWith('hd', false);
         });
     });
 
@@ -1638,6 +1638,11 @@ describe('lib/viewers/media/DashViewer', () => {
             expect(dash.emit).toBeCalledWith('qualitychange', 'auto');
             expect(dash.renderUI).toBeCalled();
         });
+
+        test('should not save to cache if saveToCache is false', () => {
+            dash.setQuality('auto', false);
+            expect(dash.cache.set).toBeCalledWith('media-quality', 'auto', false);
+        });
     });
 
     describe('initSubtitles()', () => {