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For support questions, please visit our help page.

This repository's issues are reserved for bug reports only.

I'm submitting a ...

  • bug report
  • support request => Please do not submit support request here, see note at the top of this template.

What is the current behavior?

Please provide the steps to reproduce and, if possible, a minimal demo of the problem via https://plnkr.co, https://codepen.io/, or similar (e.g. a GitHub repository).

What is the expected behavior?

Please tell us about your environment:

  • Delivery method: [CDN | npm]
  • Version (can be found using Smooch.VERSION in your browser):
  • Browser: [all | Chrome XX | Firefox XX | IE XX | Safari XX | Mobile Chrome XX | Android X.X Web Browser | iOS XX Safari | iOS XX UIWebView | iOS XX WKWebView ]
  • OS: [Windows | OS X | Linux (which distro?)] + version

Other information (e.g. detailed explanation, stack traces, related issues, suggestions how to fix, links for us to have context, eg. Stack Overflow, etc)