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[BUG] The app interface is not loading #228

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kintolayli opened this issue Nov 16, 2023 · 6 comments
Closed
1 task done

[BUG] The app interface is not loading #228

kintolayli opened this issue Nov 16, 2023 · 6 comments
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bug Something isn't working

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@kintolayli
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kintolayli commented Nov 16, 2023

Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

I only see the program with a white empty interface
2023-11-16 162448

Expected Behavior

I expect to see the standard interface of the program

Steps To Reproduce

Probably the problem is only on my desktop computer, since the application works on a laptop

Environment

- Windows Version: Windows 11 Pro 22H2
- WSL Distro Manager Version: v1.8.11
- WSL Version: 2
- Source: GitHub releases, GitHub master

Anything else?

Great app! However, I managed to use it on my desktop for one day. The next day it stopped working. When I launch wsl2distromanager.exe , instead of the interface, just a white window is loaded. Of course, I have tried various ways to make it work - rebooting windows, installing previous versions of the application - unsuccessfully. I also compiled the application from the source code, but this did not lead to success. This application is also installed on my laptop, and it works fine there.

@kintolayli kintolayli added the bug Something isn't working label Nov 16, 2023
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Hello there!
As you are a first time Issuer please read our Code of Conduct.
Please also check whether your issue description is reasonable and complete. If you are having an issue always include the version you are using (WSL, this app, Windows) as well as a way to reproduce it.

@sbosk
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sbosk commented Nov 21, 2023

I have encountered the same bug as well.

@HamedJafarzadeh
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HamedJafarzadeh commented Nov 27, 2023

same bug for me as well. In my case there is high CPU usage as well while showing white screen.

@si618
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si618 commented Dec 7, 2023

Same here. Also on v1.8.11, Win11 23H2.

@HamedJafarzadeh
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a quick debug showed that there is apparently problem with user data, cleaning the following directory fixed the problem for me :

<USERFolder>\AppData\Roaming\com.bostrot

@kintolayli
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a quick debug showed that there is apparently problem with user data, cleaning the following directory fixed the problem for me :

<USERFolder>\AppData\Roaming\com.bostrot

Thank you, this is worked for me

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