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Improve dashboard training for polling agents - create video guide(s)? #122

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bobwhitelock opened this issue Jan 12, 2020 · 0 comments
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General election 2019 Tasks arising out of using dashboard for 2019 general election size: medium

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bobwhitelock commented Jan 12, 2020

Similarly could make other videos giving overview of whole dashboard, different tactics for using; could be useful for introducing organisers etc to dashboard.

From Eran discussion:

  • Anything he heard from polling agents?
    • Need more age proof training - video demo to train polling agents?
  • issues:
    • people with old phones
    • people who didn't get it
    • some people called or texted with info
    • people would post 'updated' in WhatsApp group to say they'd updated the
      dashboard (because refresh required/weren't sure he'd get their data)
    • had some issues with people entering their figures badly - summing up
      manually and entering both, but not always doing this
      • improve with training/better guidance in UI
      • Eran going to enter figure but they'd already done it, just told him
        manually as well
@bobwhitelock bobwhitelock added General election 2019 Tasks arising out of using dashboard for 2019 general election size: medium labels Jan 12, 2020
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