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Tried to login in V4 wallet (version V 4.101.2). Correct password, e-mail authorization worked and inputed correct 2FA. Login was just stuck after the correct 2FA numbers were inputed, when it was expected to conclude login and show the wallet.
Screenshots/Logs
What happens is the circle inside the login button keeps pulsing like it is doing something but the login never happens, like in an infinite loop.;
Additional Information
OS: Windows 10.
Browser: Google Chrome version 129.0.6668.59
Sent a support ticket to blockchain.com, they asked to clear cache, update chrome use incognito mode. Did all that, still no login.
When trying to login in version 5.0.49 it appears I was able to login (inputed correct password, authorized with email and correct 2FA) but after all that I got a message that my wallet can't use this version (I don't remember the exact words, it mentioned legacy wallet), so I got redirected to V 4.101.2 where the login doesn't work.
UPDATE:
I've also tried to login using MS edge, did not worked.
In Edge the Console shows the following alerts in red:
Refused to execute inline script because it violates the following Content Security Policy directive: "script-src-elem
Refused to apply inline style because it violates the following Content Security Policy directive: "style-src
Unable to download payment manifest
Failed to load resource, server responded with a status of 500 ()
Uncaught (in promise) TypeError: Tt.SHA256 is not a function
No other tab had any alert.
UPDATE 2:
I've tried to login from different PC from google incognito mode, using a totally different network connection and ISP and it still doesn't work.
Got a lote of "Refused to execute inline script" due to CSP directives. Also one "Refused to apply inline style" also due to CSP directives.
Also got a lot of "Refused to connect to '' because it violates the following Content Security Policy directive: "connect-src 'none'"",
Got one "Refused to create a worker from" also due to CSP.
I'm not a dev but this appears that this is not a user-side issue but a server/hosting/CND issue or somethink like that.
Blockchain.com support is asking for console screenshots, I wonder if it is safe to deliver it to them.
The text was updated successfully, but these errors were encountered:
🐛Bug Report 🐛
Description
Login stuck in an infinite loop (4.101.2)
Expected Behavior
I expected to login.
Reproduction Steps
Tried to login in V4 wallet (version V 4.101.2). Correct password, e-mail authorization worked and inputed correct 2FA. Login was just stuck after the correct 2FA numbers were inputed, when it was expected to conclude login and show the wallet.
Screenshots/Logs
What happens is the circle inside the login button keeps pulsing like it is doing something but the login never happens, like in an infinite loop.;
Additional Information
OS: Windows 10.
Browser: Google Chrome version 129.0.6668.59
Sent a support ticket to blockchain.com, they asked to clear cache, update chrome use incognito mode. Did all that, still no login.
It appears to be happening from a few months now, found a complaint about this from 10 months ago: https://www.reddit.com/r/BitcoinBeginners/comments/186ecd6/my_wallet_is_stuck_in_the_loading_screen/
When trying to login in version 5.0.49 it appears I was able to login (inputed correct password, authorized with email and correct 2FA) but after all that I got a message that my wallet can't use this version (I don't remember the exact words, it mentioned legacy wallet), so I got redirected to V 4.101.2 where the login doesn't work.
UPDATE:
I've also tried to login using MS edge, did not worked.
In Edge the Console shows the following alerts in red:
No other tab had any alert.
UPDATE 2:
I've tried to login from different PC from google incognito mode, using a totally different network connection and ISP and it still doesn't work.
Got a lote of "Refused to execute inline script" due to CSP directives. Also one "Refused to apply inline style" also due to CSP directives.
Also got a lot of "Refused to connect to '' because it violates the following Content Security Policy directive: "connect-src 'none'"",
Got one "Refused to create a worker from" also due to CSP.
I'm not a dev but this appears that this is not a user-side issue but a server/hosting/CND issue or somethink like that.
Blockchain.com support is asking for console screenshots, I wonder if it is safe to deliver it to them.
The text was updated successfully, but these errors were encountered: