There's nothing in the password library

[littleluoCode]

Steps To Reproduce

1. Go to '...'
2. Click on '...'
3. Scroll down to '...'
4. Click on '...'

Expected Result

My account has been logged in, but there is nothing inside. I have no problem on the web page. The mobile phone prompts me: We are unable to process your request. Please try again or contact us

Actual Result

My account has been logged in, but there is nothing inside. I have no problem on the web page. The mobile phone prompts me: We are unable to process your request. Please try again or contact us

Screenshots or Videos

Additional Context

No response

Build Version

2024.10.2

What server are you connecting to?

Self-host

Self-host Server Version

No response

Environment Details

No response

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-14483

[NovaSilentium]

Hi there,

Please could you try signing out and then signing back in again.

We use GitHub issues as a place to track bugs and other development related issues. If your issue persists, please write us back using our “Contact support” form located on our Help Center (https://bitwarden.com/help/).

You can include a link to this issue in the message content.

Alternatively, you can also search for an answer in our help documentation or get help from other Bitwarden users on our community forums (https://community.bitwarden.com/c/support/).

The issue here will be closed.

Thank

[maxmini1]

@NovaSilentium sounds like its no't closed yet!

[seem-less]

My Solution

I had to upgrade my Vaultwarden server (now Version 2024.6.2), and now it is all working ok.

I had the same issue, able to log in but no passwords show, only We were unable to process your request. Please try again or contact us. Web app and chrome extension worked ok. I have another account that is hosted at bitwarden.com and that also worked fine in the app.

Build Version

2024.11.5 (19461)

What server are you connecting to?

Self hosted using Vaultwarden.

Self-host Server Version

Vaultwarden Web Version 2024.1.2 upgraded to -> Version 2024.6.2