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[Bitnami-WordPress] Permissions issues when trying to fix WordPress installation #1742

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heldmar opened this issue Dec 23, 2024 · 0 comments
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tech-issues The user has a technical issue about an application triage Triage is needed

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@heldmar
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heldmar commented Dec 23, 2024

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

0b56f93a-0443-6365-47f8-a64a194ca233

bndiagnostic output

[Apache]

Press [Enter] to continue:
Found recent error or warning messages in the Apache error log.

[Mon Dec 23 18:39:27.930593 2024] [proxy_fcgi:error] [pid 274700:tid 274890] 
[client **ip_address**:56183] AH01071: Got error 
'press/wp-admin/includes/class-wp-filesystem-direct.php on line 173; PHP 
message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
173; PHP message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
173; PHP messa
[Mon Dec 23 18:39:27.931390 2024] [proxy_fcgi:error] [pid 274700:tid 274890] 
[client **ip_address**:56183] AH01071: Got error 'direct.php on line 173; PHP 
message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
173; PHP message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
173; PHP message: PHP Warning:  chmod(): Operation not per
[Mon Dec 23 18:39:27.932015 2024] [proxy_fcgi:error] [pid 274700:tid 274890] 
[client **ip_address**:56183] AH01071: Got error 'ning:  chmod(): Operation not 
permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
173; PHP message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 
Press [Enter] to continue:
173; PHP message: PHP Warning:  chmod(): Operation not permitted in 
/opt/bitnami/wordpress/wp-admin/in


[Wordpress]

Some files don't have the expected permissions Please check the following guide:
 
Press [Enter] to continue:
https://docs.bitnami.com/general/apps/wordpress/administration/understand-
file-permissions/


### bndiagnostic was not useful. Could you please tell us why?

I have followed the instructions regarding WordPress permissions to the foot, and changed all folders and files permissions as indicated on the video posted by Bitnami related to this. It didn't work.

### Describe your issue as much as you can

I am not able to update any plugin in the WordPress website as I get a message all the time saying:

The update cannot be installed because some files could not be copied. This is usually due to inconsistent file permissions. 

After following instructions on the https://docs.bitnami.com/general/apps/wordpress/administration/understand-
file-permissions/ I have no changes and I keep receiving the same error.
@heldmar heldmar added the tech-issues The user has a technical issue about an application label Dec 23, 2024
@github-actions github-actions bot added the triage Triage is needed label Dec 23, 2024
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