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[WordPress] Demo Content Import Not Working #1656

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cartessius opened this issue Sep 11, 2024 · 3 comments
Closed

[WordPress] Demo Content Import Not Working #1656

cartessius opened this issue Sep 11, 2024 · 3 comments
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solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed wordpress

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@cartessius
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Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

651a69eb-1427-94d6-6ddd-966637df80e7

bndiagnostic output

✓ Processes: No issues found
✓ Mariadb: No issues found
? Connectivity: Found possible issues
✓ Php: No issues found
? Apache: Found possible issues
? Resources: Found possible issues
✓ Wordpress: No issues found

bndiagnostic was not useful. Could you please tell us why?

did not help me resolve the issue

Describe your issue as much as you can

I am using Bitnami on top of AWS.
And on top I am using Uncode Wordpress theme.
Form the theme I want to upload a demo content. However, this is constantly throwing an error.
I tried changing permissions, setting max parameters for memory and number of vars, tried instructions where bndiagnostic points me, but without any success.
The wordpress theme is one of the bestsellers, and the developer ensures me that the issue must be on the server side. So, I would appreciate if you can help me resolve this so I can import the content.
Thanks!

@cartessius cartessius added the tech-issues The user has a technical issue about an application label Sep 11, 2024
@github-actions github-actions bot added the triage Triage is needed label Sep 11, 2024
@jotamartos
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Thank you for using Bitnami. That's a paid theme and we can't work on reproducing the issue. This post explains how to reset the permissions configuration in WordPress, did you do so?

#22 (comment)

You can also try to reproduce the issue in a fresh instance, but as I mentioned before, we can't do much more as we can't work on reproducing the issue.

@jotamartos jotamartos changed the title [<Wordpress>] <Demo Content Import Not Working> [WordPress] Demo Content Import Not Working Sep 13, 2024
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This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

@github-actions github-actions bot added the stale 15 days without activity label Sep 29, 2024
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github-actions bot commented Oct 4, 2024

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

@github-actions github-actions bot added the solved label Oct 4, 2024
@bitnami-bot bitnami-bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 4, 2024
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Labels
solved stale 15 days without activity tech-issues The user has a technical issue about an application triage Triage is needed wordpress
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