[Bitnami Redmine] New to supporting Redmine

[SATOIT]

Describe your issue as much as you can

New to supporting Bitnami Redmine, and could use some advice/direction.

1. Can a company get paid support for Bitnami Redmine?
2. When moving from an older version (OVA/VM) to a newer version, how difficult is it to do? Should you step up or can you go from an older version to the latest?
3. Cautions/Comments

[mdhont]

Can a company get paid support for Bitnami Redmine?

Unfortunately we don't offer paid support.

When moving from an older version (OVA/VM) to a newer version, how difficult is it to do? Should you step up or can you go from an older version to the latest?

It depends on how big the difference between versions is. If it's a big difference I recommend asking in an official Redmine forum for more complicated migrations. For small version upgrades you could check this guide:

https://docs.bitnami.com/general/apps/redmine/administration/upgrade/

[github-actions]

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

[github-actions]

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.