Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[BUG] SQ-7 loses connection // no connection for SQ4You or MixPad #42

Open
rrr-iob opened this issue Apr 18, 2023 · 2 comments
Open

[BUG] SQ-7 loses connection // no connection for SQ4You or MixPad #42

rrr-iob opened this issue Apr 18, 2023 · 2 comments

Comments

@rrr-iob
Copy link

rrr-iob commented Apr 18, 2023

Describe the bug
The SQ-7 repeatedly loses the connection to Companion for a short time. Under "Connections" it stands approx. 2-3 sec. on "OK" and then briefly on "Error". In the logs the error "MIDI error: connect ETIMEOUT" is displayed.

Sporadically the mixer freezes, so that only a restart helps. It also happens that I want to change a fader on the console that I have controlled via Companion, but it moves to -inf. It is then no longer possible to move the fader to 0.

Only if I have deactivated the SQ module in Companion, I can access it with MixPad or SQ4You. If the module is active, no connection is possible and a timeout occurs.

After deactivating the module, I still have to restart the console for the connection to work again.

Steps to reproduce the behavior:

  • activate companion module
  • try to connect via MixPad or SQ4You
  • check connections page and log to see error (attempt to reconnect)

Desktop:
OS: macOS Ventura 13.1
Browser: Safari
Companion Version v2.4.2

Additional context
Desk will reconnect if rebooted but will lose connection again after a short amount of time

@rrr-iob
Copy link
Author

rrr-iob commented Apr 18, 2023

I also experience what it posted here:
#41

@junodite
Copy link

The same phenomenon occurs.
When used, the sq console network becomes unusable.
None of the methods work and the problem is solved only by rebooting the sq console.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants