diff --git a/api/transaction/build/transaction.yaml b/api/transaction/build/transaction.yaml
index 1e6956bf..3502a741 100644
--- a/api/transaction/build/transaction.yaml
+++ b/api/transaction/build/transaction.yaml
@@ -1014,8 +1014,13 @@ components:
       description: Describes a customer buying/availing a product or a service
       type: object
       properties:
+        id:
+          description: ID of the customer.
+          type: string
         person:
           $ref: '#/components/schemas/Person'
+        organization:
+          $ref: '#/components/schemas/Organization'
         contact:
           $ref: '#/components/schemas/Contact'
     DecimalValue:
@@ -2030,7 +2035,7 @@ components:
       description: Details of customer support
       type: object
       properties:
-        ref_id:
+        order_id:
           type: string
         callback_phone:
           type: string
diff --git a/docs/BECKN-001-Layering-Network-Policy-Draft-01.md b/docs/BECKN-001-Layering-Network-Policy-Draft-01.md
index b8849dd6..38edf60e 100644
--- a/docs/BECKN-001-Layering-Network-Policy-Draft-01.md
+++ b/docs/BECKN-001-Layering-Network-Policy-Draft-01.md
@@ -310,8 +310,13 @@ FulfillmentPolicy1:
     customer:
       type: object
       properties:
+        id:
+          description: ID of the customer.
+          type: string
         person:
           $ref: '#/components/schemas/Person'
+        organization:
+          $ref: '#/components/schemas/Organization'
         contact:
           $ref: '#/components/schemas/Contact'
     agent:
diff --git a/schema/Support.yaml b/schema/Support.yaml
index 9f0f932e..375eb01c 100644
--- a/schema/Support.yaml
+++ b/schema/Support.yaml
@@ -1,7 +1,7 @@
 description: Details of customer support
 type: object
 properties:
-  ref_id:
+  order_id:
     type: string
   callback_phone:
     type: string