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Name Request - Chat with Helpdesk covers menu and/or hover-text #18164

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janisrogers opened this issue Oct 13, 2023 · 2 comments
Open

Name Request - Chat with Helpdesk covers menu and/or hover-text #18164

janisrogers opened this issue Oct 13, 2023 · 2 comments
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bug Something isn't working ENTITY Business Team Priority2

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@janisrogers
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Describe the bug in current situation

On many screen sizes, the hover-text is covered by the prompt to chat with the Helpdesk. On phone, the menu itself is covered.

Screenshots of error

Private Zenhub Image
Private Zenhub Image
Private Zenhub Image

Expected behaviour

Given I am using name Request
When I click on a menu
Then I should be able to see the menu and any hover text for that menu

Options for chat tooltip:

Get rid of the tooltip entirely (and possibly make chat button more noticeable)
Don't have it be open by default
Have it open by default when you first come to the page, but have it close after a certain amount of time
Have the tooltip open beside the button instead of above (may not fix the problem on smaller screens)
Leave the tooltip open, but have it close automatically when another menu is activated on the page
Leave the tooltip open, but have it appear below any menus (or hover text)

@janisrogers janisrogers added bug Something isn't working ENTITY Business Team labels Oct 13, 2023
@jdyck-fw
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@davemck513 Leaving this in new issues for now, we need you in discussing this. Essentially Maximus has full control over this, but it impacts user experience.

@jdyck-fw
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@sarahelz19 will connect with Jeff at Maximus around this.

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Labels
bug Something isn't working ENTITY Business Team Priority2
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