Unexpected issues encountered during testing

[rebeccawilliamss]

1. Attempting to find record in Arches. Application Area: New Waitrose development
   • Logged in as resource_viewer.
   • Multiple Chrome Panes open (3).
   • Clicked on one of the Chrome Pane tabs open and got Application Error:

2. 18/09/2020 11:42 (BST)
   Attempting to search Arches.
   • Added Arches Server location to Chrome Pane address box
   • Logged in as resource_reviewer
   • Clicked on Find. Arches hanging:

• Closed ArcGIS Pro and restarted project.
• 11:52 (BST) tried to reopen Find and same issue.
• Used back button to return to Main Arches screen and opened Find through Manage. Worked okay.
• Used back button to return to Arches Main Menu and opened Find. Worked now okay.

3. 18th September 2020 12:12 (BST)
   Attempting to delete Record. Error message came up on the ‘Edit Resources’ Contents panel. Had to close Pro and restart.

4. 22nd September 2020 10:20 (BST)
   Clicked on the ‘Find’ button on Arches in Chrome Pane but hung on the spinning balls of death. After three minutes clicked the back button and then the forward buttons on Chrome Pane and Arches opened. Issue occurred again 23/09/2020 15:34 (BST).

5. 24th September 2020 12:36 (BST)
   Logged in as resource_reviewer, clicked on Chrome Pane, and then Find when application error message appeared:

Clicked OK and ArcGIS Pro closed.

6. 25th September 2020 12:11 (BST)
   Logged into Arches Project as resource_reviewer. Attempting to select Records using’ Select By Location’.
   Input Features: consultations_point, consultation_line and consultation_polygon
   Relationship: Contains
   Selecting Features: Tes_Polygon_Cityt
   Ran process, and point Records selected, then ArcGIS Pro closed down an an error message popped up. No information was given in the error message about what had happened. Retried an got another error message:

Tried again and the process worked.

7. 16th October 2020 11:16 (BST)
   Error encountered when trying to view Record in Arches. Logged in as usual as resource_reviewer, and logged into Arches through Chrome Pane. All Arches consultation layers now linked:

Opened consultations_line attribute table and copied Record hexadecimal id (resourceinstanceid). Next clicked on ‘Manage’ on Arches Main Menu in ChromePane and received the following error message:

Restarted Pro and Arches as above and was able to search for Record.