diff --git a/airflow/www/templates/airflow/traceback.html b/airflow/www/templates/airflow/traceback.html index ef4a49864c48f..38ae50c21161a 100644 --- a/airflow/www/templates/airflow/traceback.html +++ b/airflow/www/templates/airflow/traceback.html @@ -28,7 +28,24 @@
Something bad has happened. -Please consider letting us know by creating a bug report using GitHub. + +Airflow is used by many users, and it is very likely that others had similar problems and you can easily find +a solution to your problem. + +Consider following those steps: + + * gather the relevant information (detailed logs with errors, reproduction steps, details of your deployment) + + * find similar issues using: + * GitHub Discussions + * GitHub Issues + * Stack Overflow + * the usual search engine you use on a daily basis + + * if you run Airflow on a Managed Service, consider opening an issue using the service support channels + + * if you tried and have difficulty with diagnosing and fixing the problem yourself, consider creating a bug report. + Make sure however, to include all relevant details and results of your investigation so far. Python version: {{ python_version }} Airflow version: {{ airflow_version }}