diff --git a/airflow/www/templates/airflow/traceback.html b/airflow/www/templates/airflow/traceback.html index ef4a49864c48f..38ae50c21161a 100644 --- a/airflow/www/templates/airflow/traceback.html +++ b/airflow/www/templates/airflow/traceback.html @@ -28,7 +28,24 @@

Ooops!

 Something bad has happened.
-Please consider letting us know by creating a bug report using GitHub.
+
+Airflow is used by many users, and it is very likely that others had similar problems and you can easily find
+a solution to your problem.
+
+Consider following those steps:
+
+  * gather the relevant information (detailed logs with errors, reproduction steps, details of your deployment)
+
+  * find similar issues using:
+     * GitHub Discussions
+     * GitHub Issues
+     * Stack Overflow
+     * the usual search engine you use on a daily basis
+
+  * if you run Airflow on a Managed Service, consider opening an issue using the service support channels
+
+  * if you tried and have difficulty with diagnosing and fixing the problem yourself, consider creating a bug report.
+    Make sure however, to include all relevant details and results of your investigation so far.
 
 Python version: {{ python_version }}
 Airflow version: {{ airflow_version }}