Custom email notification for workflow approval/deny doesn't work

[jainnikhil30]

ISSUE TYPE

Custom email notification for workflow approval/deny doesnt work

SUMMARY

Custom email notification for workflow approval/deny doesnt work. It sends a blank email with no subject and body.

ENVIRONMENT

• AWX version: 9.0.1
• AWX install method: docker on linux
• Ansible version: 2.8.5
• Operating System: RHEL 7.6
• Web Browser: Google Chrome 78

STEPS TO REPRODUCE

1.) Create an Email Notification
2.) Enable the custom notification
3.) Create a workflow with approval node in it.
4.) Enable all the 4 options for notification on workflow (APPROVAL, START, SUCCESS, FAILURE)
5.) Run the workflow.

EXPECTED RESULTS

While workflow waits for approval to be approved/denied. It should send a notification email with details.

ACTUAL RESULTS

It send an blank email with blank subject and body

[jainnikhil30]

Also, after the actual notification is approved/denied. There is no email which is being sent. But if I setup a slack notification. I see following notifications:

The approval node "approval-1" needs review. This node can be viewed at: https://localhost/#/workflows/43837
The approval node "approval-1" was denied. https://localhost/#/workflows/43837

[appuk]

I verified this on a devel instance and it sends a custom email notification with appropriate subject and body, hence closing the issue