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Dimitri Papadopoulos Orfanos edited this page Aug 27, 2018
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- Run openfortivpn in verbose mode using command line option
-v
. - Retrieve the pppd log using command line option
--pppd-log
. Some issues are related to pppd which is forked by openfortivpn.
- Create a new ticket under Issues instead of adding comments to existing issues. Similar symptoms do not necessarily mean identical causes.
- Specify the versions of the operating system and openfortivpn.
- Provide the verbose openfortivpn output obtained with command line option
-v
and the pppd log obtained with command line option--pppd-log
. Remember to redact confidential information such as IP addresses.