Request for refund due to purchase of Chrome license that does not allow video downloading

[Minhyuk1233]

What's your issue?

You said you could download YouTube videos, so I paid, but I couldn't download them in the Chrome environment? I thought of course the license key would be connected.
The license doesn't work in Firefox again.

I strongly want a refund and have sent this to your email as well.

Please request a quick refund, and if the refund has been received, please reply to my email for the refund.

P.S.
If possible, deactivate my Chrome license key and activate the Firefox license.

The 10 first digits (only 10) of your license number or email address

e9124db29e

I confirm that I did not not paste my full license number

• I confirm

[jcfrog]

Hi,
You have been refunded. Should be available in a few business days.